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Stevenson Hendrick Mazda Wilmington

(1,385 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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I was very pleased with service I received at...

I was very pleased with service I received at Stevenson-Hendricks Mazda! Jorge took the time to make sure I got just what I needed, and the finance department went the extra mile and got me qualified for a 2019 Certified Mazda CX-9! I will certainly be back and will recommend to everyone! Thanks for all the hard work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Keith, thank you so much for such kind words on behalf of Jorge - at Stevenson-Hendrick Mazda, we always go the extra mile to ensure you're driving in style! We really appreciate you sharing your earnest feedback with us & look forward to seeing you soon in Service for a visit just as pleasant!

We had a great experience here today. David was our sales...

We had a great experience here today. David was our sales consultant this afternoon and he was nothing but amazing and patient. From the test drive to the signing of the last paper this experience was fantastic and will definitely be back in the future. Couldn't be happier with my new car!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Janie, thank you so much for such kind words on behalf of David - from the time you arrive, we strive to always go above & beyond for your brand-new drive! We really appreciate you sharing your fantastic feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you soon in Service for a visit just as amazing & accommodating!

great service I was in and out within an hour

great service I would definitely refer friends and family, quick and easy access, fast service no long wait time, intelligent staff and they inform you up to date

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Eagon, we're so pleased to know your service visit was as fast as your Mazda drives! We really appreciate you taking your time to share such great feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon for an experience just as informative & attentive!

My experience with dealers has been mixed, but I’ve never...

My experience with dealers has been mixed, but I’ve never had a problem with Stevenson. Never a hard sell and the service department never oversells—they give you what you need at a reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dan, at Stevenson-Hendrick Mazda, we keep our prices low, but never your customer-oriented experience! We really appreciate you taking your time to share such outstanding feedback on behalf of Heather & look forward to seeing you again soon in Service!

Professional service. Our salesperson Reggie was very...

Professional service. Our salesperson Reggie was very informative and answered all of my questions about the car. No high pressure to buy. Happy with the whole experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know about your recent experience. Reggie does a great job and I am so happy he had the opportunity to help you. We look forward to seeing you in the service department!

I trust the Stevenson- Hendrick dealership in Wilmington...

I trust the Stevenson- Hendrick dealership in Wilmington to keep my Mazda in top shape ! Heather and the whole team are immediately welcoming and friendly, explaining what my car needs, and provide me with a price so I don't sit and worry ! Every visit is awesome ! The facility is comfortable and clean. Thanks, Mazda team !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your overall satisfaction is our top priority at Stevenson-Hendrick Mazda - you never have to sit & worry, but trust that you'll always receive our stand-up experience! Thank you so much for taking your time to share your feedback on behalf of Heather & our Service team. We look forward to welcoming you again soon in Service for a visit just as awesome & comfortable!

In and out in a jiffy!

My vehicle needed a few minor repairs /maintenance. I'm very happy with the service, and speed, I recently received at Stevenson Hendrick Mazda. Thank you Anthony!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nicole, although you'll always be out in a jiffy at Stevenson-Hendrick Mazda, our customer-oriented experience will always be in! We really appreciate you sharing such positive feedback on behalf of Anthonv & look forward to seeing you again soon in Service!

Excellent service!

The people who work here are top notch. They want you to continue using their services and it shows. I particularly like working with Michelle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you!!

Oil change, inspection

Great service! Would definitely recommend this dealership to friends and family..customer service staff was knowledgeable. Facility was clean and sanitized. Very pleasant experience. Thank you Stevenson Hendricks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking your time to share such great feedback on behalf of our Service team, especially of our commitment to protect your safety & health. We look forward to seeing you again soon in Service just as pleasant & attentive!

First service on my Mazda Miata at Stevenson-Hendrick and...

First service on my Mazda Miata at Stevenson-Hendrick and it was excellent. Great service and reasonable amount of time. Excellent experience and I highly recommend Stevenson-Hendrick service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to know your experience was as excellent as your Miata drives! We really appreciate you taking you time to share your recent visit on behalf of Heather with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service for a visit just as great!