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Riverside Ford of Tulsa

(730 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (855) 784-2373 (855) 784-2373
Used (918) 720-0883 (918) 720-0883
Service (877) 891-7202 (877) 891-7202

Reviews

(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverside Ford of Tulsa from DealerRater.

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Long wait but Chad was so great through it all,thank you

Long wait but Chad was so great through it all,thank you so much Chad.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Chad and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Riverside Difference Richard Bennett 918-445-2700

Billy was very respectful and helpful.

Billy was very respectful and helpful. We thank him for making our experience worth our time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jacee, It's great to hear that Billy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Riverside Ford Of Tulsa! The Riverside Difference Richard Bennett 918-445-2700

Had a great time looking at cars, got shown a great

Had a great time looking at cars, got shown a great quality cars. I would definitely recommend chad to anyone else. Got referred to him by my father and he really hooked up with a sick deal! definitely coming back for when I need a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, Korey, and we look forward to continuing to serve you in the future! The Riverside Difference Richard Bennett 918-445-2700

Great service, friendly and helpful.

Great service, friendly and helpful. Worked with our budget and got a great deal on a long lasting car. Worked with Chad Gleeson he was awesome got my son just what he needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Riverside Ford Of Tulsa! The Riverside Difference Richard Bennett 918-445-2700

So I purchased a vehicle from them in November of 2021.

So I purchased a vehicle from them in November of 2021. First they bundled 4 warranties at the cost of 50% of the cars purchase price telling me it was part of the deal to obtain me financing which isn't true. Secondly, a few months later I got a flat tire and went to purchase a replacement, well it turns out that the car had 2 different tire sizes on it when it was sold to me. The third and final straw was that when I was sold the car the salesman pointed to a section saying they owed me a repair for the ac but since it was a hyundai they couldn't fix it there so when I was able to they said to get it fixed at a Hyundai dealer and they would pay for it. When I went to do this, the sales manager told me that if I still have that warranty bundle then I could get it fixed and they would pay me back but since I've canceled it they won't. Now magically the ac repair promise isn't in my contract so if you buy here, do so very cautiously. Apparently they repair they promise is only valid for 30 days which is something they also failed to mention at the time of purchase.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buy elsewhere!

So I purchased a vehicle from them in November of 2021. First they bundled 4 warranties at the cost of 50% of the cars purchase price telling me it was part of the deal to obtain me financing which isn't true. Secondly, a few months later I got a flat tire and went to purchase a replacement, well it turns out that the car had 2 different tire sizes on it when it was sold to me. The third and final straw was that when I was sold the car the salesman pointed to a section saying they owed me a repair for the ac but since it was a hyundai they couldn't fix it there so when I was able to they said to get it fixed at a Hyundai dealer and they would pay for it. When I went to do this, the sales manager told me that if I still have that warranty bundle then I could get it fixed and they would pay me back but since I've canceled it they won't. Now magically the ac repair promise isn't in my contract so if you buy here, do so very cautiously. The dealer also failed to mention that the repair they promised was only good for 30 days!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're sorry to hear about your experience, Sean, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Richard Bennett 918-445-2700

Riverside Ford had many options to choose from and was

Riverside Ford had many options to choose from and was all for getting the biggest bang for your buck! Big thanks to Billy for making the whole process go smooth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Billy! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Riverside Difference Richard Bennett 918-445-2700

Friendly and helpful staff!

Friendly and helpful staff! We had a quick and easy car buying experience. Two thumbs up! P

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Megan, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Riverside Difference Richard Bennett 918-445-2700

Chad was amazing!

Chad was amazing! Got us in and out of the dealership in such a short amount of time. I’ve never had an easier car buying experience! He put us in the perfect car and I couldn’t be happier. Thanks Chad!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Chad was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Riverside Ford Of Tulsa! The Riverside Difference Richard Bennett 918-445-2700

Everyone is so kind and time efficient.

Everyone is so kind and time efficient. Chad Gleeson was a great guy to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Chloe! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Riverside Difference Richard Bennett 918-445-2700