Reviews
Very nice, new dealership.
Very nice, new dealership. Comfortable seating area. Friendly people that keep me informed and complete work when promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maria was AMAZING.
Maria was AMAZING. She was so happy and her attitude made the whole experience super fun. I am so used to taking forever, sitting there waiting for everything, feeling stressed out, tired, impatient and drinking lie 20 cups of coffee. I only had one cup! Honestly, I would tell all of my friends if they are looking for a Subaru to go to Walser. In case, if the Walser experience we had is the same everywhere I will recommend Walser to everyone that is looking for a car. GO MARIA. If I could give her 10 stars I would.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our customer service representative Rosie was fantastic.
Our customer service representative Rosie was fantastic. He went through everything slowly and efficiently. He answered all our questions and made us comfortable with our decision. He also took a long time going through every item in the car so that we knew how to use all the new technology.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional and courteous staff, short waiting time
Very professional and courteous staff, short waiting time for auto repairs. I receive a complete examination of my vehicle and recommendations for needed repairs.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clean and efficient shop and customer waiting area.
Clean and efficient shop and customer waiting area. Good communication and updates. Decently stocked with snacks and beverages while waiting.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very efficient buying process for me, I enjoyed working
Very efficient buying process for me, I enjoyed working with the sales associate Osica, she was very helpful. I wished there was less push for the extra optional items, don’t mind mentioning and explaining them, but no need for the manager to push it that hard
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have a wonderful experience with my first visit at your
I have a wonderful experience with my first visit at your location. Well cleaned and neat view of your facility. Staff exude positive energy and professionalism while helping their customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This facility is so clean and bright.
This facility is so clean and bright. All the vehicles beautifully displayed. Everyone was/is so friendly. Phillip Mitchell was very thorough and patient, and extremely nice.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The advisory team was amazing and kept me well-informed
The advisory team was amazing and kept me well-informed throughout the service specifically Mike.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Fantastic experience with the dealership as well as with
Fantastic experience with the dealership as well as with Esam Alrawi. He was responsive, approachable and made the process the least stressful car buying experience I've had.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
