Mike Shaw Subaru

Keith is a wonderful asset to Mike Shaw Dealership. He is the best car sales person I have ever worked with. I would recommended friends and relatives to work with Keith when buying a car. This was my daughter first experience in purchasing a car and she is somewhat shy. He made her feel very comfortable and relaxed when she test drove the vehicle she purchased.

Bought a 2006 Grand Cherokee 2 weeks ago.... Worst deal ever! After a few days at home I find bondo in the rear & front quarters, hail damage that doesn't show until the light is just right... $500 worth of painless dent removal and it is still beat to xxxx! Won't shift into 4x4 low. Made them fix this, but they tried to sell it to me like that! They did the brake pads but left rotors that are out of tolerance. Now I take it to my maintenance guys & $750 worth of front end repairs... lower ball joints & 4 tie rod ends... Front differential mounting bushings are gone... another $500+ fix. NEVER BUY USED FROM THESE PEOPLE!!! They will sell you crap!

I worked with Johnny Vitale (Sales) , I really had an idea how much I wanted to finance & area I wanted to be in. Was shown new cars, used cars & made a couple trips before I made up mind, checked out some other dealerships & ended up back @ Mike Shaw & I am glad I did. They made the whole experience worthwhile & quick. They got done what I needed & I got a great car & I am very, very happy with my purchase & the service I got from the team there.

I have just ordered my fifth Subaru, the fourth from this dealer, and from Cliff Swaim. I have nothing but good stuff to say about the cars, the dealer, the service, (Kathy was great) the salesman. They just deliver a superior product and they tell the truth, and do the job. When I knew I wanted another car, I drove six or seven other vehicles. My friends were laughing, when I said I would trade for the same car again, teasing me I was part of a "Cult" sticking with the same exact car again, so I gave it a shot. I drove all the competition. Nothing matched the car, of course. And since I know these folks, why go anywhere else. Another Forester for me. What more can I say. I will be back again in another five or six years.

When I was approached by Matt Stephenson, I told him what I was looking for and the price I wanted it to be in. There was no hassle in buying just any car like there can be at other dealerships. He gave me what I was looking for and the timing was impeccable. From the time I walked in and drove out, it was about 2 hours. Done! Mike Shaw needs more Matt Stephenson's at the dealership. His style was the best!

Mike Shaw Subaru, located in Thornton, is selling fraudulent pre-certified vehicles to unsuspecting customers. I purchased a 2011 Legacy from them last Saturday. The oil light on the car was on when I took it for a test drive. The salesman told me not to worry. After purchasing the car, I had the Subaru mechanic at the dealership check the oil and it was 1.5 quarts low, so he filled it. The next day I noticed an oil leak. As I was returning the car to the dealership, the engine blew out and I was stranded on the side of highway 66 in Longmont. After being picked up by a tow truck and driven to the dealership, I spoke with the GM of the store, Dan Pham. When I stated the facts to Dan and told him I was reporting the dealership to the State Attorney General, he threatened to screw me out of $22000 and not give me a refund. He also threatened not to give me a refund if I did not remove my complaint with the Better Business Bureau. After agreeing to move the negative comments, he gave me a refund, but refused to give me a loaner car or arrange for a ride for me to my job in Fort Collins, so I had to walk 50+ miles to my office down highway 25.

I'm not a big reviewer, but they are apparently powerful so I thought I'd share my car buying experience with Jamie. When I walked on the lot I had a good feeling about her. She was helpful, non-aggressive, and you could tell she wasn't trying to rip you off. I really appreciate that. I came in to look at a 2001 Subaru Forester and she took me and my friend for a test drive to get a feel for the car. We sat down so I could decide if I wanted it and we walked through the carfax. It was in great shape and you could tell the previous owners took care of it. Instead of her focusing on the price aspect (i.e. It's a great deal! You have to have it! Priced to sell! Someone will come in and take it!), she talked to me at lengths about the safety and quality aspects. She wanted to sell me a good car that I would feel safe and comfortable driving in. I'm really happy with it. As part of the negotiation, the check engine light was on in the car and she arranged for the mechanics to take care of it right away. Nothing was wrong with the car, it was just an old sensor that needed to be replaced ($500 value!). She fixed the sensor, detailed it, and shaved a bit off the price in order to cut me a deal. The car buying experience was pretty good if you ask me. I just have to say that Jamie really cares about her customers and goes above and beyond to make sure we walk away happy and satisfied.

I worked with Jose for about a month on a car I planned to order. Out of the four dealership, Mike Shaw had the cheapest price. About a week after I received my pricing, my car died so I needed to bought a car off of the lot instead of ordering one. I called the number provided by Jose and got his voice mail. I stated I was planning to buy in the next few days, cash in hand and to call me back to setup an appointment. I never heard back.....this cost Subaru a sale as I bought a car from a different brand.

I was on line looking for a specific vehicle and came across a listing with this dealership. I contacted the dealer and was serviced promptly and courtiously. The entire process was great. I am especially impressed with the salesperson Cameron Smith and would recommend him and the dealership to anyone.

Keith Traczynski helped me purchase and service my new 2014 Crosstrek. He was helpful and was able to beat an online quote I had received from a competitor.