Mike Shaw Subaru

Every one was very nice and helpful it was the most stress free experience I have ever had buying a car from a dealer, the took their time with me and helped me find the car that was a perfect fit for me I love my new car!! and I would buy another car from them and would reconmend them to everyone that asks. Mike Shaw is the best place to buy a car new or used!!

Gunner Nettleship is the reason I would return to Mike Shaw Subaru. He was friendly, helpful, and went the extra mile for me when I had to return my car because it had not been repaired properly. I value service and Gunner was wonderful in this regard. I highly recommend you keep him on your staff as he is a true asset to your business. Many thanks, Annie Pringle

I have owned two Subaru Foresters in the past bought at the dealership on Colfax and Boulder and was not pleased with the service department. My newest Subaru was purchased at Mike Shaw's in Thornton. The purchase was a wonderful experience and my services with Dustin could not be better. I trust Dustin and know that he will be honest and fair with me. I don't know anything about cars and think that it is so important that you have someone you trust and is professional. Anyway, I appreciate the service and the way I am treated. With appreciation, Lucia M. Parker

Mike Shaw Subaru has alway provided top notch service. Most recently, our 2002 Outback blew a serpentine belt in the middle of Wyoming. Luckily we limped into a town and called Kathy. I described the scenario and mentioned to Kathy that it was 15 degrees out and we were 2 hours from any major town. She had me look inside the engine to see if I could see a broken belt. With the pieces being strewn all over the engine compartment it was pretty easy to see. She made arrangements to have the car dropped off at Mike Shaw Subaru late that night. Early the next morning, Kathy called with an update. To my surprise, the car was scheduled to be finished later that day. The reason I appreciate Kathy's advice so much is because is prevented my wife and I from getting into a potentially lethal situation. I didn't know that this particular belt ran the alternator. I we would have kept driving, we would have broken down in the middle of Wyoming. It is very likely that we would not have been able to use our cell phones and with the sun setting the temperature would drop to below 0 degrees. With her sage advice, we stayed put and were able to call a tow truck and safely arrived in Denver later that night. As always the service and care we receive from Mike Shaw Subaru is outstanding. They always have clean "loaner" vehicles and our autos are always completed before the promised time.

Just moved to Denver from Chicago. Check Engine light came on so I took my Impreza in to find out why. I needed a loaner car since the job to fix it would take a while. Gunnar was extremely courteous and thoughtful from getting me a loaner, to ordering parts, to keeping me informed of the repair progress. My car was fixed immediately on receipt of parts from Subaru and even washed when I picked it up. Mike Shaw Subaru is a top notch dealership. Thorough professionals.

Great internet experience with Cliff, quick, accurate information, only wish I knew about their cost of dealer prep and handling before I got to the dealership. That was not listed in the email, that I was aware of (could have missed it though, so may be my fault for not reading everything). When I got my price,, I figured that included EVERYTHING. I wanted the car bad enough, I went ahead with the deal, but I guess I misunderstood before I got in the store. Overall, outside of that one issue, they were great, treated us with respect, respected our time, and got us out the door quickly. Car was ready and in perfect condition when I picked it up. thanks Cliff, for a great car buying experience, we will be back in the fall to buy the little lady her outback!

I needed a headlamp replaced on my Outback. I probably could've done it cheaper, but when you go to the service department at Mike Shaw Subaru you get the VIP treatment! Kathy Berka, service manager there, is just the best. She got me right in and they did the repair while I waited. Then Kathy, knowing that we have dogs, always sends dog treats home. It's so nice to have that personal touch.

I purchased a new Subaru Legacy GT. from Mike Shaw in 2005. At  99,000 miles I started to have uneven tire wear on all four tires I  had their service department perform a wheel alignment and was told that the rear cradle needed replaced ($400 parts & labor) because the right rear tire would not properly align I told the service writer that I would bring the car back at a later date and have the cradle replaced. At 115,000 miles I returned to their service department for another wheel alignment  (not mentioning the bad cradle) this time the technician  was able to properly align the wheels, But even after this alignment the tires were still wearing unevenly at 127,000 I purchased a new set of tires and had the car aligned by them again. I now have 139,000 miles and the tires are completely worn. I Spoke to Jonathan J. Susser (Parts & Service Director) about the problem I'm having with this car and he suggested that I take it to a different Location for my tire and alignment services and I should be lucky that I don't own a WRX model. I would have considered buying a different car if I had known that I was going to have to replace my tires every 12,000 miles and have it aligned every 6 months.

This was my first new car buying experience and I was extremely impressed. Both my boyfriend and I dreaded having to buy a new car, but they did a wonderful job. If you are looking for a positive, friendly, and pressure free place to buy your car look here. I love my new Impreza and I would definately buy there again.

Kathy Nerka is an exceptional employee and is always attentive to the needs of the customer. She always remembers who I am and has helped me with my older Subaru service and now my new Subaru....give her a trip to the Bahamas or at least kudos in a staff meeting!