NTX Auto

You posed a customer's arrest record (exonerated) instead of addressing their concerns with a vehicle from auction where the history of the car was not disclosed to the buyer. Then you edited your response to make it look like you didn't post her arrest record when you realized you're about to be sued for retaliation and intimidation. Don't shop here.

In May of 2024, NTX Motor Groups tried to sell me a Dodge Ram PU. I arranged financing in less than two hours at my credit union. That deal failed as the CU would not finance an out of state (GA) auto sale. Talked with Mr. Bob Shuemaker there who said he could arrange financing. After three weeks no financing was accomplished. In addition, he attempted to defraud me out of a $500. deposit. I was able to recoup the deposit with a dispute at the CU. If that was not enough damage, he gave my info to several financial institutions who ultimately pinged my credit 5 times in two days. My credit score still reflects this abuse. This is not a franchised major dealer, it is an INDEPENDANT dealer. They should probably be reported to the Texas AG for criminal action. Buyer beware, you could end up losing money to these less than scoopulas predators. The only reason they are getting 1 star is because the system does not allow less. I hope this helps someone avoid being scammed.

This man is a raging antisemite online and u care about the Jewish people, plz buy from a decent person.

If I could give ZERO stars, I absolutely would. DO NOT SHOP WITH THIS COMPANY. This was hands-down the worst experience I’ve ever had. This place is run by the most unprofessional, inconsiderate, dishonest, downright trifling people I’ve ever dealt with. Their customer service completely disappears the second they take your money. I bought a vehicle from them that had multiple issues they flat-out lied about. I ended up having to return the car to them so they could “fix” it, and they kept it for TWO weeks with no updates, no communication, and no willingness to answer a single call or message. After a full week of leaving me without a car, they finally gave me a loaner, if you can even call it that. It was the most disgusting, dirty, beat-up lemon imaginable. It got so bad I actually had to get the police involved just to get any kind of movement from NTX. And after all that? They still didn’t fix my car. I had to take it to Audi for a real diagnosis, and when Audi contacted them for approval to fix their mess, NTX ignored them too and kept giving everyone the runaround. I am extremely disappointed, frustrated, and honestly hurt after putting my hard-earned money into this business, only to end up pouring thousands more into repairs they should have handled from the start. This company is a complete NIGHTMARE, please learn from my experience and stay far, far away.

We visited NTX Auto to look at several Audi’s That they had listed on cars.com. Azmat and the manager (I don’t immediately recall his name) We’re very attentive and helpful during our visit… with no high pressure sales tactics. While there, we also had the opportunity to look at a number of other vehicles that had not yet listed on cars.com. While there, we also had an opportunity to see the level of work that they perform in setting cars up for maintenance and addressing anything needed prior to the car being listed for sale. Although the car we came to see, did not have all of the options that we were looking for, prices were VERY reasonable, and they had a good selection of vehicles. Even though they didn’t have the ideal vehicle in stock, they were more than willing to bring in one that would work, even from out of state, to help us find the right vehicle. We were treated with the utmost respect and courtesy during our visit and, even though we found the ideal vehicle elsewhere, the level of respect was unparalleled compared to other dealers and dealerships that we visited. I highly recommend NTX Auto and will visit them first the next time when I need to purchase a car.

Moses was a hreat help me getting the vehicle i wanted.He went over and beyond helping me getting it ship to me. Thanks alot Moses you are more then just a great salesman you are a blessing as well. Anyone needs a vehicle go to NTX auto and ask for moses! If everyone was like you being the great help that you was. I will send everyone to come see you!

My salesperson Kevin was great. Thanks bro.. I love the warranty as well. Went over and beyond to get my deal done..

Ntx auto group Avoid this business at all cost. They sold us a car that is a complete mess and not even safe to drive. We can’t even get it to pass our state inspection to be able to drive it. To start, it took weeks to get our car delivered. We were lied to multiple times as to why they weren’t sending the car to be finally told they were having to replace a module to do with the airbags. We had already purchased the car and they were supposedly doing work on the car without any approval. They still haven’t ever shown us any proof of work they did (it’s been 10 months). When the car finally arrived, I started it and immediately every possible warning light came on the dashboard (including the airbag sensor). We took it to a local dealership and were told the engine is wired wrong, had the wrong sized battery in it, and would need (at least a new axel). We tried to communicate with NTX to return the car as it obviously was not as advertised. We even offered to pay to send it back to them, but the answer was no. The car was also advertised as having a moon roof and it does not. It also took TWO MONTHS to receive the title which is a violation of Texas law. We have been working with the Texas Attorney General on this issue so we waited to see what would happen. We decided a few months ago to go ahead and replace the battery and rewire the engine to see if that would get the car running safely. The local dealership replaced the battery and wanted to do a reset to see if the dashboard warning lights would go away. But to do that, they would need to drive the car to see if the lights would come back on. However, they couldn’t drive if safely due to all of the other issues they found with the car. We have been quoted over $10,000 just to get the car safe enough to drive AND THEN we would have to see if the warning lights will come back on. If they do, the car would then need even more work, costing who knows how much. The car isn’t worth that. It then failed the Virginia state vehicle inspection. We are a military family in another state and NTX basically sold us a complete lemon that we can’t even drive. I can prove everything I’ve stated with a video I took the date the car was delivered with all of the dashboard lights coming on, the mileage showing we’ve only driven it to the dealership here once, a complete report and quotes from the local dealership, and a failed Virginia inspection. We even asked the dealership here if they would be willing to buy it from us and they said no, not at any price. They can also look up any work done to the car and have no record of any work NTX supposedly did and since the exact issue was still showing (airbag warning light) I think they saw the warnings and realized the problem was a lot bigger than they wanted to deal with and just sent us an absolute mess of a car. If this is how they will treat a military family, imagine how little they care about their customers. I understand they can’t guarantee what may happen to a car after it’s driven for a while, but it arrived to us completely in-drivable. This car needed to be junked and they knowingly sold it to us anyway. This is fraud. We want our money back period.

Great Customer Service , and Fantastic produce and inventory in stock at be dealership. The the response time was outstanding

Me encanta el auto pero es muy lejos de mi el lugar donde ellos están pero si me atendieron bien por mensaje de texto gracias