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Fields Lexus Glenview

(2,918 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Enjoyed working with Nate and team Greatly appreciated

Enjoyed working with Nate and team Greatly appreciated your help with our Lexus the service was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review of Fields Lexus Glenview! Nate and the team appreciate your support. We are here to help with any of your Lexus needs!

Kevin Barth gets an A+

I have always had a good experience with the service department at Lexus. Especially helpful is Kevin Barth . He explains what repairs are necessary and why. His estimates of cost and time are very accurate. I trust him which is important. I give Kevin an A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

This review means a lot to us! Thank you for choosing Fields Lexus Glenview and for sharing your thoughtful feedback about Kevin. We hope to see you again!

Howard in the products dept was extremely helpful.

Howard in the products dept was extremely helpful. I was impressed with his commitment and problem solving skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to share your experience with Howard! We are delighted he could assist you. Come by Fields Lexus Glenview anytime you need!

I have Lexus 16 years.

I have Lexus 16 years.This is the Best car,so I have the best relationship with Dealer and people who work there Thanks very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate your continued support and hope to see you back again at Fields Lexus Glenview. Safe travels!

I’m satisfied of their work but greeting is not good.

I’m satisfied of their work but greeting is not good. This time Kevin helped me a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out. We will certainly use this feedback as an opportunity to improve. We hope to see you at Fields Lexus Glenview again next time!

Excelente service, nice people to deal with.

Excelente service, nice people to deal with. Kevin has a very nice sense of humor. Love it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the excellent review for Fields Lexus Glenview, Liz! We are glad that Kevin delivered a five-star experience and left a great impression. Happy Holidays!

Very professional and time bound.

Very professional and time bound. Very satisfied with the service. I will recommend to other people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the thoughtful review and kind words. We appreciate your business and hope to see you in the future here at Fields Lexus Glenview!

Another 5 Star Rating!

You can add me to your list of 5 Star recommendations. This is the second Lexus I have purchased from Bredemann/Field's, and their service has always been excellent. I brought my car in for an oil change and to check if anything else was needed for the winter ahead. Their service person found a problem I was not aware of, and Kevin facilitated the repair perfectly. I wouldn't buy a car or service a car anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

It was our pleasure to serve you! Thank you for the awesome review and for trusting Fields Lexus Glenview with your vehicle's care! We are so glad that our team was able to help identify the additional issue on top of doing the oil change and provide a fix. Kevin will appreciate the shoutout. Have a great day and we hope to see you again for any future needs!

So courteous, and helpful I won’t go to any other dealer

So courteous, and helpful I won’t go to any other dealer Bredeman and Fields are great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jeri, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Fields Lexus Glenview team. Drive safely, and we hope to see you back again down the road!

Excellent customer service, prompt and informed me with

Excellent customer service, prompt and informed me with the condition of my car, thanks Marvin for a good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Marvin and the Fields Lexus Glenview team. Drive safely, and we hope to see you back again down the road!