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Fields Lexus Glenview

(2,918 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Great service Department,Very clean and newly remolded.

Great service Department,Very clean and newly remolded. Work done in a timely manner. Nice touch with their Cafe where you can get a free breakfast and lunch with choice of beverages. Will keep having all my service work done here. Marvin did an excellent job in explaining what work was done on the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for reviewing Marvin and the team at Fields Lexus Glenview! We truly appreciate your positive feedback and hope to assist you again in the future!

Great place to shop for a new car. Some othe

Adelina was great. She made purchase so easy. She was very easy to work with. She made sure we are happy with our decision. Thank you Adelina.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We are happy to hear that Adelina and the team gave you an excellent experience! Thank you for choosing Fields Lexus Glenview and for sharing your support. Safe travels ahead!

Scheduling service always is very efficient.

Scheduling service always is very efficient. The service experience start to finish is professional and everything is thoroughly explained and completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Fields Lexus Glenview team. Drive safely, and we hope to see you back again down the road!

Updating me if what’s going on . Really appreciate

Staff are very and friendly and accommodating . Marvin from service department always updating me of what’s going on and things needed to be fix and asked if I agreed to be fixed or not .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We will happily let Marvin know your visit went seamlessly from start to finish thanks to all of his help. Your feedback lets us know we're doing a great job and we look forward to seeing you at Fields Lexus Glenview again next time!

For service, go see Jeffrey.

For service, go see Jeffrey. Fast, efficient, knowledgeable and fair. Will work with you. Highly satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let Jeffery know he was a big help during your service visit. -Fields Lexus Glenview

The best place/the best people

I highly recommend this dealership. I received superior service from Jessie and all other employees, will recommend to family and friends. I will be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Jessie and the Fields Lexus Glenview team are always happy to see you, Halina. Thanks so much for the kudos and we wish you many safe and happy miles!

Nate & the rest of the personnels were very patient &

Nate & the rest of the personnels were very patient & accommodating to us. They were able to explain to us what we need & the benefits that we are getting for our new GX - Thank you❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Nate and the team appreciate your kind feedback. We hope you enjoy your new GX. Thank you for trusting Fields Lexus Glenview with your business!

Great place to buy a car from!

Very good experience from start to finish. Lots of problems getting inventory but that’s no different with any dealership now days. I bought a car from them in 2006 as well. Really like the people a lot! Very nice and straightforward!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your review means a lot to us, Steven! Thank you for choosing Fields Lexus Glenview and for sharing your experience. Safe travels ahead!

Very good experience from start to finish.

Very good experience from start to finish. Lots of problems getting inventory but that’s no different with any dealership now days. I bought a car from them in 2006 as well. Really like the people a lot! Very nice and straightforward!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Steven. We are glad that the Fields Lexus Glenview team worked hard to assist you. We appreciate your business and these kind words. Have a nice day!

I just purchased my first new car in my name, and was

I just purchased my first new car in my name, and was apprehensive, but with the help of my son and Paul Caputo, Destiny Hernandez, and Howard Meron, all went smoothly. They are all professional and very personable. I appreciate their expertise. Howard has explained and encouraged me to come back if needed, all the many safety features, and there are many! I am apologizing to him that I can not remember all and he is very patient and understands. Many of my friends have purchased from this dealership and all have been satisfied. Thank you for being here in Glenview with good, solid people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this great review of Fields Lexus Glenview! Our team is here to help with any of your vehicle needs or questions. We are glad to have your trust and business. Congratulations on your first new car!