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Fields Lexus Glenview

(2,920 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Love this place

I will always have a Lexus because the service I get at Bredemann especially from Malinda and Christine they ar my go to girls. No matter how small or big the concern I have they are always happy to resolve it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Lisa! We wish you many miles of happy and safe driving!

Best service

Service people are friendly and reputable. Christine and Malinda are accommodating, smart and make things easy and fast. Loaners are great to keep me in my schedule! I missed the wash due to weather but I may stop in later! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Kimmie! We wish you many miles of happy and care-free driving!

Pleasant and efficient buying process

Paul Caputo recently assisted me in buying a new Lexus RX 350. He was friendly, knowledgeable and professional. Paul also went out of his way to ensure that we received the vehicle we wanted as quickly as possible. It was a pleasure working with Paul and his team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your most recent purchase! We are so happy to read about your experience. Thank you for sharing!

All in

All i can say about Pat and Marvin , they are one of a kind service specialist. They are all in when it comes to auto repair - very talented & a great team, keep it up & see you on my next visit, thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We look forward to seeing you around the dealership. Thank you for your wonderful review!

Feel like #1

I have owned many cars all the way from Pontiac to Chevy and ending with Lexus. The service and customer service I have recieved from the time I purchased my vehicle through present has been above stellar. Marvin Dumanlang and Pat Kappel have been my service advisors and they not only keep me informed of every step with my vehicle they actually appears to care. Whether this is true or not, I will never know. I am always made to feel like I am #1 and so is my vehicle, because of this I will always drive a Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for posting this wonderful review! We wish you many miles of happy and safe driving in your Lexus. Please do not hesitate to reach out to us with any questions or concerns you may have.

They care about details

I had service done to my Lexus few days ago and as usual I dealt with Marvin Dumanlang. He went far beyond the routine job.. He made sure the car is spotless.. brought paint to touch a small paint chips on the hood.. I felt really good that day that someone cares about details. Great job Marvin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Chloe!

Worth the drive

In the past years I have purchased 2 vehicles from your dealership and had the distinct pleasure of having Marvin Dumanlang and Pat Kappel as my Service Advisors for the last year. They are not only knowledgable and capable employes, they are truly "consumer friendly", and make each visit to your Service Department a pleasant experience--even my husband enjoy coming with me--and I drive over 20 miles, round-trip, to get there and back home. Thanks for the good work and service. Marvin and Pat are a valuable asset, real keepers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you Kristin! Your loyal business is truly appreciated!

Benchmark for customer service

As a long time customer, I continue to be impressed with the Service staff you have assembled at Bredemann Lexus. Marvin is the gentleman I usually ask for and has always exceeded my expectations. He always answers my questions, gives me advise and respects my time. He sets the benchmark for customer service standards.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so pleased to know you enjoyed your time spent working with Marvin. We appreciate your review and kind business. Thank you Alex!

Love it

I never would?ve have guessed that getting my car serviced would?ve been so easy. Thanks to Melinda and Christine they continue to surprise me thank you ladies can?t wait to see you next time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Stacy! We look forward to seeing you around the dealership!

Best service

I am blown away with the treatment I recently had at bredemann Lexus Christine got my car in for service with out an appointment (I got lucky on that) then between Malinda and Marvin were able to finish up my paper work and explain it to me in words I understand lol thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so happy to know you can always count on our service team to provide you with a pleasant experience. We wish you many miles of safe and happy driving. Thank you Simone!