West Herr Chrysler Dodge Jeep Ram Fiat of Rochester

I've gone to this dealership for many years. There's a lot of longevity in some of the Service Advisor staff and they really are top-notch. I was so fortunate to work with Jerry, who I've always seen there, and who always has treated me with great respect and is noted being assertive about his job and very hard-working . He has helped me out in so many jams!

I had a great experience at West Herr Jeep. The salesman was a wealth of knowledge and helpful for me. I was looking at used Jeeps and ended up with a new Jeep with an unexpected turn of events;once I reviewed the options of the vehicles.

Went for service on a factory recall. A1 service from checkin to checkout. Waited for service...very comfortable waiting room.

Steve Storehouse went out of his way to see that I was taken care of he did a great job and will recommend him to friends and family.

My daughter just got home from college. I realized her inspection and registration was a month overdue The very next day I stopped into West Herr and spoke with Chris Malone. Chris was able to immediately get me in to have the compass inspected. I have been going to this dealership for over 20 years and always have positive experiences. From buying new vehicles through Johnny D the service department with Chris Malone and the mechanics In the shop area. I have recommended West Herr to family and friends and will always Start my shopping experience there.

Hoang Levin was great he worked hard to get me what I was looking for never pressured me. He answerd all my questions and made me feel comfortable Thank you

Worked with Kevin. He did so much work for me to find and get me in the car I wanted. Thank you so much

Kevin and his team got me out of a sticky situation with my prior vehicle. They were kind, efficient, and found a solution that best worked for me. 10/10 recommend these guys I will never shop elsewhere!

Great staff and experience in a timely manner. able to take advantage of buying two oil changes for a lower price

Steve Stonehouse and his crew are Excellent. No pressure to turn in and lease another jeep. Came home with a new 2025 jeep compass. Love it. Thanks