INFINITI of Hoffman Estates

I just bought an M37X and had a great overall experience at Infiniti. I had originally been in contact with Javier but he was with another customer when I showed up and put me in touch with Andrew. Andrew listened to what I wanted and found me the perfect car at the perfect price. The finance guys made it quick and painless. I will be back for my next car.

This was my first visit to this Dealership. I spent a "no pressure" test drive with the Salesman (Anthony) and talked about the vehicle I was looking at, total time: 45-minutes. Two days later, a 15-minute visit signing papers and I was out the door with a purchase! Anthony actually found a door lock issue, that I had missed, and remedied the problem immediately. THANK YOU!

I purchased a Mercedes from Ronnie and it was a easy going experience. I had been to a few dealers earlier that day and I was worn out mentally. When I arrived at Infiniti of Hoffman Estates, I was pleasantly treated with respect and consideration. Ronnie really took the time to understand what I was looking for. He was not just listening to react and "pitch" me. He was friendly, honest, fair, and respectful. He made my purchasing experience a pleasant and smooth one. I would and will definitely recommend Ronnie and the team at Hoffman to anyone!

When is comes to customer service, delivering what is promised and standing by standing by your work this dealership is unmatched. We live in Chicago and drive all the way in just to have both of our cars serviced here. Coming from a family who has owned car dealerships over my life time I can tell you that this dealership is the real deal. If you are looking for the high end customer service with all the runaround coupled with honest assessments you have the right place.

From start to finish, Gino made the process easy and enjoyable. I had been contacting several other dealers, and found Gino to be the most genuine. I will definitely refer friends and family in the future!

We purchased a used nissan sentra for our daughter from this dealer. Very friendly and well mannered. Ron was pleasant to deal with. He made car buying experience stress free! We're satisfied with their service. Brad the finance manager was superb and gave us a very interest rate. I will tell friends and family to go to this store if they're looking for a car. Thank you!

I bought a used VW Jetta at Infiniti Hoffman Estates. Ronnie was a true professional and made our experience very pleasant. I would recommend him to my family members and friends. Thanks again Ronnie.

Kira & Dave of service were awesome. Doing a few modifications to my car (06 G35 Coupe 5AT) and they helped me with all technical questions I have. They gave pointers, showed me how to remove things, and even do it right then and there if the bolts were too tight.

Last weekend we purchased an SUV at Infinity of Hoffman Estates. We had an enjoyable time with Stuart N., Jon B., and Brad K. They made our purchase and trade simple and exciting. We will definitely recommend these guys to family and friends for sure. Thanks again guys! The "K" family.

Kira K. is the best service person I have dealt with. She meets all the promises she makes. I always get a loaner vehicle so I never have to be inconvenienced.