Reviews
It's a scam
I was scammed on a Toyota Prius. Once I got close to my home a bunch of warning lights lid up. I found out that it would cost $3k+ to fix on the Internet. Don't believe anything about them. They seem sincere but the truth is you will be scammed.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad service
Just recently purchased a 2011 Chevy Traverse. Check engine light came on immediately and had suspension problems. Got a diagnosis and it needed a catalytic converter replacement. Let the dealer know and they sent me their mechanic. Was insured that the problem was fixed but it wasn't. Went and got my money back.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
NO reply
Don't really know how they would be to buy from. I requested information about a vehicle twice and was ignored both times. Doesn't bode well for how things would go if I actually went there.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Keith, our team is constantly trying to get back to our customers in a timely manner and we apologize if we have not reached back to you yet. Please contact us at 609-291-9000 for immediate attention. Thank you.
Great team! I found the truck I wanted.
I have been shopping for a used truck and this dealer has a great selection. That matched the trade in price that other dealers gave and spent time with me finding the right truck. I was able to get what I wanted and leave the same time. Everybody was really nice and that helped move the process along. They have a huge standing screen where you can read the car fax right there in the office. That made it really easy. They went with me on the test ride and offered to take care of any concerns I had before I left.The owner gave me a 3 mos/3000 mile warranty from the dealer. That really gave me peace of mind with a high mileage vehicle. I give them very high marks. I drove the truck home 70 miles without any issue. I recommend you give them a call or better yet, stop in and talk to a salesperson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, thank you for your feedback. We love hearing that your experience with us was smooth and we're just as excited for you to embark on great journeys with your truck! We will see you for your next one!
Terrible customer service - won’t send the title
I bought the car over six months ago and still have not received a title. Three times I’ve called and was told I would get a call back and did not. The last time I called, the woman insisted that FedEx delivered it to me even though I insisted that they did not. I asked to talk to a supervisor and was told there was no one available
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Sold a car to my 21 year old son and engine blew
This place reeks of cat xxxx and unprofessional. They sold a car to my son and the plates took 5 months to get to him in addition the engine blew within a month. Thank god for the nj small claims court. Save up and buy a new car. They pray on young guys and girls
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, I'm sorry you had a bad experience but our records don't show an issue like this happening. If you could give us a call and provide us with your last name or the VIN number for the vehicle that you said you purchased we can figure out if you have the wrong dealership. Our phone number is 6092919000
Horrendous!!!!!
OMG... horrible experience waste of time. Complete idiots running the place. No direct answers... cars are junk and beat up and they try to scam you... they were rude unprofessional and the one guy brags to me about his 90 thousand dollar watch!!!! He should have spent the 90 grand on fixing his junk cars... I would never recommend this place to anyone!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My jeep buying experience at CAR N DRIVE bordentow
Lovely experience ! I Bought a used jeep willys. Jk. LOVE IT ! The staff is very professional ! At purchase time explained everything in detail .Also as i am out of state pa. Resident now , carmine handled all my paperwork fed ex'd it to me and followed up to make sure i had recieved it ! There jeep inventory is also amazing ! Malik the owner , runs a top shelf business !! And all his staff are great when you test drive and are looking at the vechicle you wish to purchase !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shelly, thank you for visiting us and taking the time to leave us a great review. We love to hear that you were truly satisfied with the whole process!
Bad cars
They sold me a lemon car, the first 2 weeks I was happy excited and come to find out they sold me a car with a messed up engine, within the 30 days of me purchasing this car ,they had to fix the alignment , the aux cord and usb did not work, the engine light came on , and started flashing I asked if I can pick out another car they said I couldn’t , I asked to get the car fixed they said it wasn’t a big deal and turned the engine light off 3 times . The GWC warranty they offer does that cover anything . I’ve been paying out of pocket for repairs . I called about 10x to ask how to opt out of this and they do not give advice only to go through the warranty which doesn’t cover anything or to call Westlake Financial to see what they can do . They car was sold me to in bad condition . And every time I returned it for the flashes engine light the guy who shows the car would just turn it off. I’m very disappointed that this happened . This was my first car that I brought off a lot and it’s been a burden, when I first purchased this car I asked if the car was in good condition , manny said it was good to go perfect. And now I have to pay for repair out of pocket even after trying to return within the 30 days. Or at least fix it .I’m so frustrated these people giving me the run around , They sell bad cars and the warrant they offer is BAD! The cars they sell are even worse! This has been the worse experience I ever went through ! Jason and manny are no good
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Very helpful
Extremely professional. Same information no matter who you speak with about a car. My salesman Alex was wonderful and honest. Very helpful. No games and we were out of there the fastest I have ever been at a dealer in my life!! No all day affair! Decided on the car and was completed within a hour or so. Highly recommend and I am very pleased with the car I purchased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the feedback Donia, we truly appreciate your business and the 5-stars. We're looking forward to seeing you soon!