Reviews
Great all around
Dick Shore was very helpful. The experience was easy. I traveled from farther away because I really like this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Jodi! I'm very happy to hear that Dick was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great service
I would definitely recommend .very nice service .excellent customer service . The people are very friendly . The buying process was very simple
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Kanwar Our team works incredibly hard to exemplify the Lexus of Englewood commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
car purchase
Mauro was very helpful, nice and accommodating ! My car purchase was very short and smooth! I drove over an hour to come to the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Georgia, thanks so much for this 5-star review about your sales experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Excellent service
Salesman was attentive to my request & needs. Very nice salesman. Facility clean & adaquate space. It was a comfortable experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Laura, I sincerely thank you for going out of your way to write this review about Lexus of Englewood. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Blatant bait-and-switch on advertised prices
They advertise a used car price and then you find out they demand thousands of dollars extra.....false advertising to lure you in.....despicable practices.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Joe, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great service
Sales person, Nenad. My family bought 3 cars from him. Very professional, always aware of our time. Makes it easy and efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hajer, thank you for your loyalty to our dealership and for taking the time to write this review. Nenad's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great experience
Megan made the experience smooth. I would recommend her to my friend and family. Great customer service. I brought a beautiful car with her help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Caleb, we're excited to hear that Megan took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
purchaser
My salesperson, Stephen Hamm, was extremely wonderful and knowledgeable. He answered every one of our questions and concerns. He is so professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this great review, Todd. It is wonderful to hear that our staff at Lexus of Englewood was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions about the work that was done please feel free to contact us. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
A comfortable, painless experience!
Salesman was extremely courteous, knowledgable, cooperative, helpful, pleasant,------the epitome of what your representative should be! - - - Finance person ditto ditto ditto!! This was a fabulous experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle Miriam, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great services
kindness, hard work to make a deal, strong automobile knowledge and make customer feel comfortable during the deal and the delivery as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Duk, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com