Reviews
Great experience
My salesman (Steven Qin) was friendly & very efficient. Offered options for last year's model vs. Current as well as equipment options with various price points. Once I made my choice the paperwork process was very clear and done quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barbara, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Lexus of Englewood satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Friendly and knowlegeable employees. Great lounge
Our experience was very personal and our sales rep was great, Ninaud. personable yet knowledgeable and would bend over backwards for us. Met the owner who also made the transaction very friendly.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Maureen! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Quick and to the point experience
The entire process was quick - no time wasted. Really went into detail explaining all the features of the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Diane, thank you for reviewing your sales experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Leasing our 5th Lexus
As always we had a great experience with Dick Shore and the entire team. They made our leasing experience a good one for the 5ht time over the past 15+ years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Martin, it is wonderful to hear that our staff at Lexus of Englewood was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Lexus of englewood
It was amazing experience, the sale person "Mauro DeGennaro" was amazing in every way! He made the sale process as easy as it could get
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hamza, thank you and congratulations on your purchase! We are so very pleased that Mauro could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new vehicle! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Reasonable, professional.
They were very professional and took care of us well in detail. Also, they worked very efficiently and effectively. Trust worthy !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time out of your day to share your experience with everyone, Jong. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great service and friendly representatives
Nenad was fast and friendly. Everyone was very helpful. Nenad and Melissa helped the process go smoothly. I'll definitely be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, John. We are very happy to hear that Nenad and Melissa could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Great service
Top quality service and communication. Nice sales department and cool office! We actually encountered a problem which they solved with professionally, generosity and quickly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the wonderful compliments, Nir!! We couldn't be more pleased to hear ourselves described as professional, generous, and quick. We look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Dealership and service.
Overall quality of the dealership. Especially appreciated the service provided by Mr. Dick Shore. He is very pleasant and helpful, as well as knowledgeable and professional. I continue to return to this particular dealership because of the excellent service and courtesy they provided to their customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Anna. We are very happy to hear that Dick could be so helpful, knowledgeable and professional during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com
Good Dealer!
Very nice dealer highly recommended, I found a good vehicle with a reasonable price, compared to other vehicles in the same category. Angela is a sweet lady very professional made the process very comfortable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Angela made such a great impression on you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com