Reviews
Love the owners!
Love the owners! So happy York took over the dealership. The service has definitely improved.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The3trents - Thank you, thank you! We appreciate your kind words! - Diane / Customer Care Manager
David R.
David R. was great. Finance Mgr kept trying to sneak additional items into bottom line.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We had an awesome experience.
We had an awesome experience. Walked in and out in record time. Thank you Eric!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
hazeleyegirl17 - Your 5-Star Review for the buying experience is short, sweet, and AWESOME! Thank you for giving a shout out to both Eric and Tony! - Diane / Customer Care Manager
Scheduled an appt over a month out.
Scheduled an appt over a month out. Was billed for only 1.5hrs of work but I had to sit there for over 5hrs waiting on it. Service was rude and inconsiderate about my wait time. What’s the point of having an appt if it’s not going to be worked on when it’s scheduled to? Also the prices are way higher than Bill Estes. Will not be going back.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The service people were exceptional.
The service people were exceptional. I just can’t believe that the radio cannot be fixed or isn’t covered Due to the flaw that they told me it had. Saying I have to buy a whole new radio for over $2100 is really a bit ridiculous. But again the service people were exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service associates were very nice professional and helpful
Mark was very helpful and detailed.
Mark was very helpful and detailed. I was disappointed with how long it took my car to get serviced, but Mark listened to my concerns about it and provided great communication and service.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Customer Service!
Great Customer Service! Would do business again! Eric was awesome! Got the car I wanted!
Dave was great to work with and kept me informed.
Dave was great to work with and kept me informed. Appreciated his follow thru and advise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ken - Thank you for posting such a nice 5-Star Review for Dave regarding your most recent visit with us! - Diane / Customer Care Manager
This shop is much better than other dealers I have worked
This shop is much better than other dealers I have worked with. Always very professional and helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ajrod11 - Truly appreciate your kind words about your recent service with us; we appreciate your business! - - Diane / Customer Care Manager
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Took 4 months to get my truck back.
Took 4 months to get my truck back. Felt like them took their time and didn’t care That I needed my truck back that I was still paying for. They didn’t have any rental cars so I had to go buy a cheap car to get me to work. Their communication is horrible Héctor they were saying I will never go back or recommend this place to anyone
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Creelscrew2016 - I am so sorry to hear that the length to complete the repair was so long. Obviously, this is not normal for the shop. I apologize for the lack of communication; totally unacceptable. I'm glad to hear that the repair has been completed. Not the feedback I like to see; but I do appreciate that you took the time to post. - Diane / Customer Care Manager