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York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

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They were very friendly.

They were very friendly. Addressed my concerns and took great care of my Jeep Wrangler

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was nice and friendly and helpful from checking

Everyone was nice and friendly and helpful from checking in to the staff in the parts department and checking out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Vickie - Thank you SO much for posting your 5-Star Review and giving both Katera and David a "shout out" - we appreciate you! - Diane / Customer Care Manager

Everyone in the service department was excellent!

Everyone in the service department was excellent! Everyone in the department was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Randybrim - Thank you for taking the time to post your review about your recent service with us! - Diane / Customer Care Manager

Consumer response

Very good experience.

Richard and Steve Really helped my family They did an

Richard and Steve Really helped my family They did an amazing job fixing our van. They were very professional - constant communication letting us know the status of our vehicle. They completed the work in plenty of time- we could take our van on our family vacation. We would definitely recommend York's, service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

jamesjessicath - Loving your kind words about your recent service with us! Thank you for taking the time to recognize the followUp that Steve provided you. - - Diane / Customer Care Manager

At check in the tech was unable to get her iPad to work.

At check in the tech was unable to get her iPad to work. Car behind me was checked in promptly and in waiting room by another tech before she could pull up my car on iPad. Requested oil change and tire rotation. I was charged for both and paid for both but the rotation was not done. And inspection sheet was inaccurate for tire tread. Went back and complained. They ended up reinspecting and doing rotation. It is concerning that you charge for a service and don’t do it. Hard to trust this dealership going forward.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best than all jeep dealerships in indianapolis!

The best than all jeep dealerships in indianapolis!! Highly recommended and very well pro efficient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

IceBox15 - We appreciate that your took the time to post your 5-Star review about your recent service with us! Thank you SO much! - Diane / Customer Care Manager

Dealership was very friendly with a good selection.

Dealership was very friendly with a good selection. Salesman was extremely knowledgeable and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

as4354 -- Thank you for taking the time to post your 5-Star Review about your recent purchase experience! And...giving a shout out to both your salesman (JLo) and our Business Manager (Cathy) is the BEST yet!! Enjoy your purchase! - Diane / Customer Care Manager

Great place to have your car serviced friendly prompt

Great place to have your car serviced friendly prompt getting your car done great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

elawhead73 - Thank you SO much for the 5-Star Review for your recent service visit; we appreciate you! - Diane / Customer Care Manager

Vert good service and very nice people working there and

Vert good service and very nice people working there and good prices for the work they do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

robertfreeman8426 - Thank you for taking the time to post your 5-Star Review about your recent service visit with us! We appreciate that you took the time to recognize Kyle for the service he provided to you! - Diane / Customer Care Manager

This team is friendly, professional and efficient.

This team is friendly, professional and efficient. I feel safe trusting them with my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

C. Williams - Loving the 5-Star Review for your recent service with us; and thank you SO much for mentioning Steve! - Diane / Customer Care Manager