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York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

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I was very impressed with Rodney Taylor he went out of

I was very impressed with Rodney Taylor he went out of his way to make me comfortable throughout my experience with York dealership and I drove my new Jeep home with a smile 😃 on my face. Rodney is professional and I consider Rodney a friend who will take good care of me in the future if I need help or any questions to be answered. Thank you again Rodney for the great experience. Looking forward to seeing you again. Your customer Jack R Adams Sr..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jack, Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. Rodney and our team appreciate your business and hope to see you again soon! Josh Frick General Manager

I was very disappointed with Noah not having the vehicle

I was very disappointed with Noah not having the vehicle at the dealership and if it hadn't been for "Doc" I would have left at that point

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear " Doc" was able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

Josh was very polite and easy to work with.

Josh was very polite and easy to work with. The service department was very clean as well. I’ll definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marc, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

Excellent work, on time, friendly service Overall, the

Excellent work, on time, friendly service Overall, the service department did an excellent job on scheduling and performing the work on my 2023 Durango.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Anne, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager

They could figure out my problem but I was told if I hear

They could figure out my problem but I was told if I hear the noise again to bring my truck back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Terence, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

York CDJR was able to schedule my warranty service

York CDJR was able to schedule my warranty service quickly and complete the work the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jarrod met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

And salesman were all professional and polite from the

And salesman were all professional and polite from the time we walked in till the time we left

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Randi, Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Josh Frick General Manager

It was the best 6 hrs I spent at the car shop got my

It was the best 6 hrs I spent at the car shop got my 2500 ram fixed right. Very pleased. Cliff Colby

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Cliff, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

Friendly people that welcome you as soon as you come in

Friendly people that welcome you as soon as you come in the door. Excellent place to buy a vehicle. Doc was awesome to work with!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rhonda, Thank you so much for your wonderful review! We are thrilled that "Doc" had the opportunity to provide you with great service. We thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Josh Frick General Manager

Our truck-buying was the most positive experience we have

Our truck-buying was the most positive experience we have ever had at a car dealership! Everyone was very friendly, but our salesman, Doc, was absolutely THE nicest person. So happy we made the choice to go to York! Highly recommend to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad "Doc", Katie and our team was able to help, and we hope to see you again! Josh Frick General Manager