Reviews
Rodney is a delight to work with and our experience was
Rodney is a delight to work with and our experience was superior Thank you again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rodney met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Josh Frick General Manager
Rodney is full of energy and straight forward was a
Rodney is full of energy and straight forward was a excellent experience Thank you Rodney
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear Rodney provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Josh Frick General Manager
Rodney provided excellent customer service!
Rodney provided excellent customer service! He was able to answer all my questions and provided me with the information I needed to make a decision that fit my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Valdia, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Rodney can do to assist you, please do not hesitate to let us know. We are always happy to help! Josh Frick General Manager
Everything was completed in a timely manner.
Everything was completed in a timely manner. Everyone was courteous. Finished product looks great. Would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager
Great guy!
Great guy! They were able to give me the monthly payment I said i wanted!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Josh Frick General Manager
If you are looking for someone that is honest and will
If you are looking for someone that is honest and will get you what you asked for Doc is that person! I will always do business with him. I am a returning client and he has sold me more than one vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Doc here at York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Josh Frick General Manager
Oil change.
Oil change. Efficient good service Appreciate the professionalism and the valuing my time. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jamie Freeman Service Manager
I made an appointment at an approved Ram Dealership for a
I made an appointment at an approved Ram Dealership for a multipoint When I arrived they said they did not have the time to take my vehicle in for inspection, I asked if they could at least check what the engine light meant and they said they could not. That only 20-30 year employees could help me and they were all already busy, even though I had an appointment. I left very upset and within 20 min of me leaving, my brand new 2022truck, with less than 18kmiles all of the sudden came to a hard stop in the middle of the street during traffic hour. I was almost hit bc of how sudden it stopped, I almost caused a few accidents. It would not turn on at all for me to move it. I am thankful my newborn and toddler were not in the truck yet as I was on my way to pick them up.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Josh Frick General Manager jfrick@yorkautomotive.com
Easy to get in and serviced.
Easy to get in and serviced. Work completed within timeline given. Unfortunately although a known issue, no guarantee it wouldn’t happen again, nor was a loaner vehicle provided for 2 day service. Again known auxiliary battery issue.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jamie Freeman Service Manager
Thanks Doc Pickens for all you do to make not just a
Thanks Doc Pickens for all you do to make not just a sale, you also connect with each person you encounter. I will continue to send people your way with confidence they are in the best care! I’m a very happy customer! You are the epitome of what a true servant leader is! Continued success and blessings to you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with Doc and our team. We're glad to hear we delivered such a great experience! Josh Frick General Manager