Reviews
Smooth transaction, friendly staff, reliable vehicle – my
Smooth transaction, friendly staff, reliable vehicle – my car-buying experience was truly exceptional and satisfying.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Tim, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Josh Frick General Manager
Quick and easy They got me in quick even without a
Quick and easy They got me in quick even without a appointment Fast, friendly and fair
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager
Listen I almost had given up on my service here, but this
Listen I almost had given up on my service here, but this last time has me hooked. Josh worked so well to accommodate me and get everything done and even checked on more really than I asked him to. Then I had to wait on a couple of parts, but I was leaving for the holidays, and he made sure it all got done and kept my car until someone picked it up for me. So just remember that somedays people don't always meet our expectations but when they go above and beyond you better hold on to that!! He was very understanding for this elderly lady and accommodating. He spoke to me with respect and not just some lady that didn't know much about cars. (Not my wheel house) .Thank s
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jamie Freeman Service Manager
I set an appointment and they were very accommodating.
I set an appointment and they were very accommodating. They picked my vehicle up and dropped it off for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with Morganne and our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager
Rough process in closing the sale.
Rough process in closing the sale...'couldn't print documents ' Issue w car door took a discussion but the team finished strong w a solution Repair was executed very well. Overall a 4 out of 5
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again. Jamie Freeman Service Manager
Buyers remorse which is my fault.
Buyers remorse which is my fault. Last truck from them had issues. So got a new one and regret my purchase. Now I owe way more than what it's worth so I'm stuck for years with this truck I can't afford. Will probably explorer other options when I can
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Justin, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rick Haeick General Manager
An awesome experience My experience was an absolute
An awesome experience My experience was an absolute awesome experience The person that I worked with was very professional, helpful and patient
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Natashia, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager
difficult to get in, expensive, lpe quality results
difficult to get in, expensive, lpe quality results repairs made to my vehicle were not correct
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Service seems to have improved from my last visit.
Service seems to have improved from my last visit. Work was done promptly and communication was great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business, Steve, and hope to see you again soon! Jamie Freeman Service Manager
it was okay.
it was okay. ... didn't get a person to talk to me for a few minutes until Wes came over from other side of service pull in and he was very helpful after that
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Wes was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager