Reviews
It was a pleasure working with Rodney.
It was a pleasure working with Rodney. Very kind and understanding to the customer time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well with Rodney and we truly appreciate your feedback! Rick Haeick General Manager
Jared was very personable, Quick and efficient he was
Jared was very personable, Quick and efficient he was able to understand my concern and address them as well as set an appointment for me to fix the issue!!. Amazing customer service, would be looking forward to working with him in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager
Great quick and friendly service.
Great quick and friendly service. Very efficient Excellent efficient friendly quick service of my Jeep and you guys remembered to top my fluids.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager
Very smooth.
Very smooth. The dealership has been very understanding in everything that has happened in the process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rick Haeick General Manager
Did this with Jamie Freeman.
Did this with Jamie Freeman. Van was delivered back to me, upon starting the vehicle (after a battery replacement and oil and filter change) the dash board was lit up like a Christmas tree with all Warning lights on. Went to Wes he took the van back to the service shop and cleared all the codes due the needed battery replacement. Score would have been a 5, but job had not been completed. Surely, who ever drove the van out of the shop and supposedly a test drive would have noticed all the warning lights on!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rick Haeick rhaeick@yorkautomotive.com
A very positive experience from the service team.
A very positive experience from the service team. I liked the ability to text for updates on the vehicle and the approval for service via email was cool as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jamie Freeman Service Manager
Pleased with service I received.
Pleased with service I received. The work was done in a timely manner and service writer was very polite.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager
I was told it would take an hour and a half to do the
I was told it would take an hour and a half to do the work but it ended up being only 30 minutes!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jamie Freeman Service Manager
What's a good experience that's why I keep coming back
What's a good experience that's why I keep coming back Nice. Friendly. Courteous. Great place to go for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager
Wes did an amazing job!
Wes did an amazing job! He was very nice & helful! Everyone is very nice!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bev, Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager