Reviews
Slow Seems like an awful long wait.
Slow Seems like an awful long wait. Once completed my car sit out side about 15 minutes before I was told it was ready
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. Quality customer service is always our number one priority, and we do appreciate your patience. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager
The service department did a great job providing customer
The service department did a great job providing customer service. Matt in the service department did a great job assuring me everything would be covered under warranty. Loaner vehicle was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words for Matt, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager
Very friendly, knowledgeable and very polite.
Very friendly, knowledgeable and very polite. Work was done as promised. Informed us about future service.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Miguel met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager
It was great!
It was great! I am frustrated that my lugnuts need replaced and it's solely a Chrysler error in their product and I believe York/Chrysler should replace them for free.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. Jamie Freeman Service Manager
It was a good experience.
It was a good experience. Miguel was patient with me, and helped In any way he could to make give a good experience.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Shelby, for sharing about your experience with Miguel here at York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager
Easy process.
Easy process. Listened to our needs and went away and made it all happen. Just what I need from a dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Rita, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle! We thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager
Super friendly and fast service!
Super friendly and fast service! The gentleman that checked me in was super friendly and very accommodating!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Susie, for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jamie Freeman Service Manager
Poor communication primarily, I was not told my vehicle
Poor communication primarily, I was not told my vehicle wouldn't be done due to parts not being in, until I finally called. This is after having my vehicle for almost 3 days. I was also never told about the shuttle service, until about an hour into waiting on the 3rd day, despite talking with multiple people in the dealer.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jamie Freeman Service Manager
Loved our salesman.
Loved our salesman.... Was a very cold day an he made sure it all went smoothly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us, Angel! We're happy to hear it went well and truly appreciate your feedback! Rick Haeick General Manager
Quick response time and very friendly.
Quick response time and very friendly. I felt he kept me updated on my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager