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York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

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I took my vehicle in for issues that the dealership

I took my vehicle in for issues that the dealership claimed they couldn’t define but after the warranty expiration issues re-surface and I’m paying 1500$ for a repair. Now my vehicle is making the SAME noises I’ve been complaint about since I purchased the vehicle but couldn’t be diagnosed unless the issue is occurring at the time I bring it. Noises happened in overdrive after repair but sound worse.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Josh Frick General Manager jfrick@yorkatomotive.com

Service department has always taken great care of my

Service department has always taken great care of my vehicle in a very timely manor.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Anthony, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

Rodney did a Great job.

Rodney did a Great job. He was not a pushy salesman. I would definitely buy another truck off him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for sharing your thoughts about your experience with Rodney here at York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager

Rodney was Amazing!

Rodney was Amazing!!! He went above and beyond. He stayed after his shift to assist us. He had a fun bubbly personality, we enjoyed working with him! We will spread the word about Rodney and Noah are super and highly recommended! They expedited our transaction, was honest and easy to work with!! Thank you York!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Rodney here at York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager

Insanely amazing experience.

Insanely amazing experience. Rodney is awesome and knows his stuff. Super chill super cool guy

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad Rodney was able to help, and we hope to see you again! Rick Haeick General Manager

Rodney Taylor was very helpful and professional.

Rodney Taylor was very helpful and professional. Promote to General Manager ASAP! Thank you for making this fun for my niece man. My family really appreciated that very much.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Rodney! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Rick Haeick General Manager

Friendly, helpful and supportive in helping me find what

Friendly, helpful and supportive in helping me find what I was looking for. Wonderful people skills and all around great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

Rodney was a pleasure to work with!

Rodney was a pleasure to work with! If you’re looking to buy a vehicle at York Automotive make sure you get connected with Rodney 🙂 he genuinely cares about his customers and will treat you like family!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

It's great to hear that we were able to help you out, Haley. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

Rodney was great to work with!

Rodney was great to work with!!! He made our car buying experience one to remember. He truly cares about the customer and treats you like family. We have never had so much fun buying a car! We love our Dodge Ram!!! Would highly recommend Rodney and his amazing crew at York!!!

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  • Overall experience 5.0
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Dealer response

Thank you for your business and this review. We're happy to hear Rodney and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new Dodge Ram! Please let us know if there is anything we can assist you with in the future. Rick Haeick General Manager

Everyone was very friendly and made us feel at home.

Everyone was very friendly and made us feel at home. This was by far the best experience we have had buying are vehicle, and would recommend others to stop by if looking for a vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Rick Haeick General Manager