Reviews
Reliable service in close proximity to my home.
Reliable service in close proximity to my home. I have bringing all of my Jeep vehicles to York before it became York.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager
Very polite.
Very polite. Knowledgeable of the vehicles problems. Readily acted as my agent with the insurance provider.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager
Just turned up, no appointment.
Just turned up, no appointment. Friendly greeting. Service was Quick. Accociate was Super helpful and knowledgeable. .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager
Paul was great to work with!
Paul was great to work with! He answered our questions and worked with us to find the features we were looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear Paul was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rick Haeick General Manager
Chris was a tremendous help with picking out a car for
Chris was a tremendous help with picking out a car for myself. He was very thorough and listened intently to my wants and needs for the car I was searching for. His energy made me feel like family, I never once felt rushed or like a nuisance during the entire process. And I love my Murano!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing York Chrysler Dodge Jeep Ram of Plainfield! Congrats on your new purchase, Amber, and let us know if we can be of any more assistance! Rick Haeick General Manager
Took 4 + hours for oil and lightbulb change and tire
Took 4 + hours for oil and lightbulb change and tire rotation. Had to bring back because of issues with tire rotation not being done correctly the first time. This location used to be good but new ownership and management changes have caused this dealership to decline.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rick Haeick rhaeick@yorkautomotive.com
Worked me in for a tire change.
Worked me in for a tire change. Found out I had bad TPMS and was able to get it fixed that day. Friendly, and great guest service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Alex, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager
the service department was very friendly and went beyond
the service department was very friendly and went beyond what the service department did at the dealership where we bought the car, He checked our warranty and all the work was covered, the other dealer said sorry the warranty had expired and told me the brakes needed replacing, over $1000 parts and labor. I had them checked elsewhere and they were fine.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager
Kind friendly efficient thorough group of people I would
Kind friendly efficient thorough group of people I would recommend to my friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager
Paul Crowe really helped me out last minute and got me a
Paul Crowe really helped me out last minute and got me a good deal. Stayed late and everything. Great guy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. Paul and our team appreciate your business and hope to see you again soon! Rick Haeick General Manager