Reviews
They provide excellent service and they make sure your
They provide excellent service and they make sure your vehicle is serviced correctly and up to date.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager
Terrible time trying to get paint issue taken care of .
Terrible time trying to get paint issue taken care of .Pictures were lost 3 times and claim cancelled 3 times . I had to reopen with Jeep Care , service manager didn’t want to get me a loaner vehicle . Because they cost money …. So did my Jeep.! I will not recommend York Chrysler to anyone Plainfield or Brazil ( my fiancé had issues with a 2023 Gran Cherokee from Brazil)
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Josh Frick General Manager jfrick@yorkautomotive.com
The handling or lack of, for the paint corrosion issue was terrible. After 9 months and I had to reopen case 3 times due to York Plainfield not getting paper work and or pictures to Jeep . And then service manager last attitude about getting a loner vehicle due to the fact I was two weeks out of warranty And it went from covered to having to pay a negotiated amount to which I give xxxxxxto the store Manager for splitting that cost with me . York body shop in Greencastle did a great job and communication was great . I will not Deal with York Plainfield or Brazil again .
Good communication and quick service.
Good communication and quick service. They called me when work was complete and to let me know when parts had arrived to set up next appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager
Rodney Taylor is the man!
Rodney Taylor is the man! He made the buying process so smooth and was truly great to work with. I highly recommend going in and seeing Rodney if you're in the market for a new vehicle. He'll take great care of you and delivers an exceptional experience from start to finish!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Rodney and our team here at York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager
They were very quick to help me with my wife’s car and
They were very quick to help me with my wife’s car and get it fixed promptly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jonah, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager
Service center to busy trying to sell me a car to do
Service center to busy trying to sell me a car to do diagnostics I scheduled an appointment to have done.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rick Haeick rhaeick@yorkautomotive.com
They were very nice and helpful it was very clean and
They were very nice and helpful it was very clean and comfortable and loved working with rodney
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager
This dealership has a nice remodeled facility.
This dealership has a nice remodeled facility. The salesman and the service manager were all nice and personable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager
They fixed my water pump and they gave my vehicle a
They fixed my water pump and they gave my vehicle a coolant flush. Justin Axe
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager
I was able to get a appointment scheduled within a week
I was able to get a appointment scheduled within a week and the repairs were completed in a day. They were very communicative during the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department, Lucas! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager