Reviews
I was trying to make an appointment and they shuffled me
I was trying to make an appointment and they shuffled me around for over an half hour. Only to be told I don't need to make an appointment just come in. Once I did go in it went very smoothly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Chris, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jamie Freeman Service Manager
They are very nice and treat me very well I love it
They are very nice and treat me very well I love it Thanks Love them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager
Rodney was very nice and helpful with the purchase of my
Rodney was very nice and helpful with the purchase of my grandsons new vehicles! He was kind and understanding!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well with Rodney and we hope your grandson enjoys his new vehicle. We truly appreciate your feedback! Rick Haeick General Manager
rodney was very helpful in the process in buying a new
rodney was very helpful in the process in buying a new car! he has a great personality and was super fun with the process!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad Rodney was able to help, and we hope to see you again! Rick Haeick General Manager
A great dealership shop.
A great dealership shop. Spends time with customer to understand their needs and assist’s customer in making an informed decision regarding budgeting and helping look for a financial institution that is best for the customer. I am very satisfied with the Jeep Cherokee 2024 that I purchased. Compared to other dealerships. I got a great deal. I think if you are looking for a great deal and fantastic car shopping experience you should shop York car dealership last.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Jeep Cherokee! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Rick Haeick General Manager
Rodney is the best salesman at York!
Rodney is the best salesman at York!! He was very helpful with the purchase of my car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Krista, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rodney here at York Chrysler Dodge Jeep Ram of Plainfield. Rick Haeick General Manager
It was and excellent experience Matt was such a great
It was and excellent experience Matt was such a great person friendly and quick to get the job done write the first time thanks Matt Obrien.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Matt here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager
The dealership is a great place to get A one service.
Bryan was great also.
Bryan was great also. Another 5. The experience was the best I have ever had in getting a new car!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Thanks, Sheila, for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Jamie Freeman Service Manager
Nice clean atmosphere.
Nice clean atmosphere. People were so nice. And Paul was amazing who care about the people he worked with. Thank you so much Paul.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Rick Haeick General Manager
Miguel was very helpful!
Miguel was very helpful! Great communication. Acknowledged me multiple times while I was waiting. Answered all my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad Miguel was able to help, and we hope to see you again! Jamie Freeman Service Manager