Reviews
Very good communication.
Very good communication. Got my truck in quickly and diagnosed but parts were backordered so we will return once the parts come in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager
Didn't fix the light problem on my car after I spent
Didn't fix the light problem on my car after I spent 1900.00 to get a fuse board replaced.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Rick Haeick rhaeick@yorkautomotive.com
Always friendly, knowledgeable, and helpful.
Always friendly, knowledgeable, and helpful. So nice to have that connection with a dealership. Specifically the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager
It was easy and pleasant to do business here.
It was easy and pleasant to do business here. Everyone was nice and very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out, Betty. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager
Dropped car off twice.
Dropped car off twice. Had vehicle for a week both times. Never fixed problem. Neighbor looked up problem on Google and fixed right away.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jamie Freeman Service Manager
Jared was professional and really helpful when I had to
Jared was professional and really helpful when I had to get work done on our Chrysler. I would definitely come back. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jamie Freeman Service Manager
courteous and prompt.
courteous and prompt. kept me informed on all the details for my car and was gracious enough to call me when the part came in for my car. this is the opposite of my experience at another local Dodge dealer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager
Was a very easy and hassle free experience.
Was a very easy and hassle free experience. Everything committed and promised was well kept!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager
I purchased my jeep wrangler new nearly 11 years ago.
I purchased my jeep wrangler new nearly 11 years ago. I decided it was time to purchase a new vehicle. Chad & Loagin were extremely helpful and wasn't pushy at all. I came in and test drove a gladiator and fell in love. they answered all my questions and addressed all my concerns and made me feel like family. Customer for life.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Gladiator! If there is anything else Chad and Logan can do to assist you, please do not hesitate to let us know. We are always happy to help! Rick Haeick General Manager
This is our 3rd experience at York and by far the best
This is our 3rd experience at York and by far the best one! Rodney went above and beyond as well as Nicole P and Michael Stafford! Definitely recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gretchen, Thank you so much for your excellent review! We are so glad that Michael, Nicole, and Rodney had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Rick Haeick General Manager