Reviews
I called two other Jeep dealers for an appointment before
I called two other Jeep dealers for an appointment before I called York. They were both weeks out for appointments. York had one available within a week. I will use them again. Very efficient. I have had lots of bad experiences at dealers in the past. This one was a good one.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jamie Freeman Service Manager
I had an amazing experience working with Rodney Taylor at
I had an amazing experience working with Rodney Taylor at the York Chrysler Dodge Jeep Ram of Plainfield. Walked in and was greeted with amazing staff and felt very welcomed. Rodney helped me out with the truck I’ve been looking at and wanting for a while. It was amazing to walk through the process of getting that truck. He made it happen quickly and easy, which was fantastic. I enjoyed my visit at the York Chrysler Dodge Jeep Ram of Plainfield, and will be recommending it to family and friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with Rodney. We're glad to hear he delivered such a great experience! Rick Haeick General Manager
I was surprised and extremely disappointed When I got
I was surprised and extremely disappointed When I got my $105 bill for a simple oil change service.I have almost always had my Ram 1500 serviced there since I bought it new. Usually had a dill of $40 give or take of $5-$10. Then to top that off, I was also browsing the lot because my wife wants a Wrangler. It didn’t seem like the sales person was that interested in making a sale. I was looking at one and he didn’t even offer test drive. Not sure if I’ll do business there again.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jamie Freeman Service Manager
We always get our charger serviced at York and are very
We always get our charger serviced at York and are very happy with their service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager
Paul Crowe at York Chrysler Dodge Jeep Ram was an
Paul Crowe at York Chrysler Dodge Jeep Ram was an absolute pleasure to work with. He was honest, and genuinely cared about helping me with my situation. He has earned a customer for life from me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Andrew, for taking the time to share your thoughts on working with our team. We're glad to hear Paul delivered such a great experience! Rick Haeick General Manager
Rodney took great care of me, loving the new truck so
Rodney took great care of me, loving the new truck so far, Rodney was able to work with me with what I was wanting, he even came in on his day off to hand me the keys to my new vehicle and clean it up for me and filled gas tank up and made sure it was ready to drive off in. Thanks again Rodney! 5 out of 5!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new truck! We are so glad that Rodney had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Rick Haeick General Manager
Hands down the best car buying experience I've ever had.
Hands down the best car buying experience I've ever had. Rodney is a professional with enthusiasm, a great attitude and a genuine care for his customers. He helped me find exactly what I was looking for, and without the pressure and excessive upselling that I've always experienced elsewhere. I will be looking for Rodney when it's time for another vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Rick Haeick General Manager
I cannot say enough praise about this dealership and the
I cannot say enough praise about this dealership and the people that work there. Rodney was amazing and listened to what our specific needs were and our budgets and made a way for it to happen. Mike, the manager, was incredible as well. They went above and beyond with not only the car we bought for them but helping us with our current car. They filled both our cars up with gas, checked our tires, and helped with some issues in our current car all free of charge. They made the experience easy, effortless, and had so much knowledge about the process. They are genuine people who want to help you in any way they can. Buying a car is a big decision for anyone, so 100% recommend going to York and asking for Rodney. He and Mike work together closely to ensure that all of the customers are taken care of. Thankful to have them through this process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that Rodney and Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Rick Haeick General Manager
Buying a car is such a big decision, and I’m so thankful
Buying a car is such a big decision, and I’m so thankful we went with York. We worked with Rodney and he was absolutely amazing! We worked for weeks together while he looked for exactly what we needed, wanted, and fit in our budget. He was so friendly and even took my car and fixed all the many issues I had with it, free of charge. Mike was amazing as well. He made multiple calls to the bank to fight for us to get the best deal. We are really blessed to have worked with so many amazing people. York is a great dealership with a great selection, but it’s the people who really make it such a great experience. I couldn’t say enough how much I recommend calling Rodney and working with him if you’re needing a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager
I had one jeep pick out.
I had one jeep pick out. They found issue with mileage. They were honest with that report and we got another. Just got 1 key knob asked for another one. Finally after 1 month I call and found out I make return trip. Supposedly it was about 1 hour to do it and turned out about 2 hours. Set in waiting area and finally I ask what’s going on the found my key knob in a plastic tubin the office.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rick Haeick rhaeick@yorkautomotive.com
