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York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

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Everything was a good experience Paul was really good to

Everything was a good experience Paul was really good to work with very helpful on everything

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thanks for your feedback on your recent visit to York Chrysler Dodge Jeep Ram of Plainfield. It's great to hear that Paul was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Rick Haeick General Manager

Quick efficient service through the express lane.

Quick efficient service through the express lane. Everyone was a pleasure to deal with. I will be back.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager

My experience at York was very professional.

My experience at York was very professional. They serviced my car to my expectations. They are great!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

Service was satisfactory it was a long process and seemed

Service was satisfactory it was a long process and seemed like there was no urgency.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jamie Freeman Service Manager

All of the information for the deal was available prior

All of the information for the deal was available prior to my arrival so the paperwork could have been done a lot quicker, but all in all, it was a fine experience. Paul Crowe did a great job.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your kind words for Paul and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Rick Haeick General Manager

Excellent customer service.

Excellent customer service. I recommend working with Paul Crowe when going to York CDJR of Plainfield!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We are very happy to hear Paul provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rick Haeick General Manager

Treated very well in an emergency situation: was able to

Treated very well in an emergency situation: was able to solve issue though unscheduled issue

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  • Overall experience 5.0
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Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

They took my car in and told me how long it would take

They took my car in and told me how long it would take and they actually had it done before they said

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

Great to work with.

Great to work with. Larissa and Dave were very helpful. Dave did the vehicle training quickly but thoroughly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much for your wonderful review! We are thrilled that Larissa and Dave had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

They work hard and are really nice people.

They work hard and are really nice people. Rodney Taylor and Josh Cohen did a great job.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Rodney and Josh were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager