Skip to main content

York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 1:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

Want to share your experience with this dealership?

Write a review

Rodney was very helpful in helping us find a car within

Rodney was very helpful in helping us find a car within our budget and price range. 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Rodney, and for taking the time to leave us this wonderful feedback! Rick Haeick General Manager

George at York in Plainfield is fantastic!

George at York in Plainfield is fantastic! I've gone to him for majority of my cars and leave the dealership pleased every time! George and the York (Plainfield) staff are friendly, funny, and take the stress out of car shopping/purchasing! 10/10 will always recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing York Chrysler Dodge Jeep Ram of Plainfield! Congrats on your new purchase, and let us know if we can be of any more assistance! Rick Haeick General Manager

What a refreshing change to purchasing a vehicle.

What a refreshing change to purchasing a vehicle. I’m 71 and I have purchased many cars but after meeting Rodney Taylor he has forever changed the experience in a GREAT way. This guy took customer satisfaction to a whole new level. If you are looking for a vehicle, do yourself a favor and head to this dealership and experience and ask for Rodney Taylor , you will not be disappointed !!! Thanks Rodney for turning our day around !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Rodney provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

Rodney Taylor at York in Plainfield was outstanding!

Rodney Taylor at York in Plainfield was outstanding! Living a very busy life he understood I was there to buy a new car and we were able to get straight to the deal. After working out a great deal I was at the dealership for less than 2 hrs total in two days driving away in my New Wagoneer. Thanks Rodney for an amazing car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to York Chrysler Dodge Jeep Ram of Plainfield. It's great to hear that Rodney was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Rick Haeick General Manager

Great customer service and if he didn’t know an answer he

Great customer service and if he didn’t know an answer he would go find out. Love the hustle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing York Chrysler Dodge Jeep Ram of Plainfield! Please let us know if we can be of any more assistance! Rick Haeick General Manager

You brace yourself going into a car dealer.

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly person like rodney who doesn't try to “push” anything on you. York plainfield team is helpful, they listen and they’re accommodating. Rodney has a family first mindset. Mike Stafford in fiancing got right to the point. Was quick with his numbers and got the job done. I'll be back to get my jeep soon. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael delivered such a great experience! Rick Haeick General Manager

Bought a 15 jeep rubicon and 1 week after purchasing it

Bought a 15 jeep rubicon and 1 week after purchasing it the oil pump went out in it. Out me $1000 to have that fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rick Haeick rhaeick@yorkautomotive.com

The dealership is friendly and very welcoming .

The dealership is friendly and very welcoming . Rodney Taylor is awesome has a great sense of humor and a special way of communicating that makes you feel like you have known him your whole life. We couldn’t be happier. He took us from a bad day to a great day. We will certainly do business again with our new friend Rodney Taylor !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Sarah, for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

Got me in fast for oil change , was disappointed I didn’t

Got me in fast for oil change , was disappointed I didn’t get tire rotation included with lease package

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

I needed new tires before going out of town and no

I needed new tires before going out of town and no problem getting in quickly, very friendly staff and great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager