Reviews
David was excellent.
David was excellent. He showed us the vehicle, made sure we knew everything about it and was thoroughly informed about everything. He made the process easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear David delivered such a great experience! Rick Haeick General Manager
Took me on short notice.
Took me on short notice. Very friendly and efficient. Great service. The cruise control would not engage.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Alicea, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager
Everything went well when I visited for my oil and filter
Everything went well when I visited for my oil and filter change. The work they are doing inside looks great.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager
I was told it was a 4 hour job but the tech was done in 2
I was told it was a 4 hour job but the tech was done in 2 hours. I was still billed the original amount because that’s what the repair book says. This shouldn’t be how customers are billed. Give an estimate and charge hours worked.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rick Haeick rhaeick@yorkautomotive.com
Great drop-off.
Great drop-off. Location.Clean customer waiting area.Great coffee and water.Easy check out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Henry, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bridget met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager
Thanks for the good service.
Great service, friendly people.
Great service, friendly people. Did not needed an appointment to get in.thank you for the help
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, Ellyzon, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager
I went in for my regular oil change and service.
I went in for my regular oil change and service. I was in and out in close to an hour. The Service staff was polite and helpful as always.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, Ryan, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager
Went to repair passenger seat message not working.
Went to repair passenger seat message not working. Still not working and now alm not working. Have scheduled a return trip.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Dan, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rick Haeick rhaeick@yorkautomotive.com
This was a great place to get your vehicle in and out
This was a great place to get your vehicle in and out great service. 👍 A+
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager
Very courteous and knowledgeable salesman.
Very courteous and knowledgeable salesman. Second vehicle purchased, and would have no hesitancy to buy another! Will definitely suggest to family and friends to do the same.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager