Reviews
York team members were Professional, courteous, good
York team members were Professional, courteous, good follow up and fast service for general maintenance
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager
The dealership made sure that the client was well taken
The dealership made sure that the client was well taken care of and very polite.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Here at York Chrysler Dodge Jeep Ram of Plainfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Rick Haeick General Manager
Larissa is the best sales woman I have ever had the
Larissa is the best sales woman I have ever had the pleasure of buying from. She was very honest and very knowledgeable, I had a very pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind words for Larissa and for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Rick Haeick General Manager
Great professional service quick in and out all changed
Great professional service quick in and out all changed and follow up. Very polite employees as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager
Sale guy Rodney was amazing & friendly he made u feel
Sale guy Rodney was amazing & friendly he made u feel like he was customer as well with no pressure let me test drive vehicle by myself when I ask questions he answer best way he knew if he didn’t have answer he got sale manager to help when I did decided to purchase jeep wrangler my dream vehicle Rodney went beyond and above when I pick up my Jeep he had put 2super big bows on it I couldn’t believe it that meant a lot to me made u feel special Rodney keep your great friendly sense of humor and honesty because that’s what a customer. truly looks forward in a sale person Thank you so much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Linda, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Rodney and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Rick Haeick General Manager
We had a great experience working with Rodney at York!
We had a great experience working with Rodney at York! My husband and I both had a good feeling about him just from viewing his picture on the website. His energy and attention to detail was great from the moment we walked in. It was a busy day and the end of the month but we felt well taken care of and our requests and concerns before purchasing our vehicle were all taken seriously. We’re so excited and happy for our new family car!! With 3 kids and one on the way we were excited to find a well taken care of and safe vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rodney here at York Chrysler Dodge Jeep Ram of Plainfield. Rick Haeick General Manager
Very responsive and quick service.
Very responsive and quick service. The advisor was able to explain the issue with the car
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager
I ran into a few issues with my car buying process but
I ran into a few issues with my car buying process but they were quick to make things right for me. I really appreciate the way they validated my experience and went above and beyond my expectations when I brought up a concern. Will be back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rick Haeick General Manager rhaeick@yorkautomotive.com
I came to get oil change and tires rotated, the agent was
I came to get oil change and tires rotated, the agent was so welcoming and helpful!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as a valued customer for many years to come! Jamie Freeman Service Manager
Dealership workers are very kind,courteous and
Dealership workers are very kind,courteous and knowledgeable about Chrysler products. The repairs were completed on time.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager