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York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 1:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

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Rodney was very persistent and helpful, his take care

Rodney was very persistent and helpful, his take care people very fairly. Thank you Rodney

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rodney met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Rick Haeick General Manager

They did a really great job at attending to what I needed

They did a really great job at attending to what I needed done.Thanks York

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

Quick and efficient.

Quick and efficient. They followed all of my requests without question and did so in a very timely manner.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

Warranty and routine work was done as expected in a

Warranty and routine work was done as expected in a timely manner. Scheduling was easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your response! I am very happy to hear about your positive experience. We appreciate your business and we look forward to helping you in the future. Jamie Freeman Service Manager jfreeman@yorkautomotive.com

Only issue I have was the oil change wasn't done an truck

Only issue I have was the oil change wasn't done an truck was there twice other then that friendly people.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience, David, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rick Haeick rhaeick@yorkautomotive.com

Always friendly and willing to answer any questions I

Always friendly and willing to answer any questions I have about my service. Service is done in time window provided.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with Bridget and our team and don't hesitate to let us know if we can be of further assistance. Jamie Freeman Service Manager

The experience was quick and painless!

The experience was quick and painless! I had already narrowed down the trucks I was interested in and Rodney helped me get the one that suits my needs without breaking the bank.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Rick Haeick General Manager

From my initial call to Christie to meeting Chris Bailey

From my initial call to Christie to meeting Chris Bailey then Cathy in finance, this was an absolutely positive experience. Chris Bailey is truly amazing as he walked me through test drives, offered many options and bent over backwards to facilitate every part of my purchase of a beautiful 2018 white Jeep Renegade that I lovingly call “Betty White!” If you’re looking to buy a new or used vehicle go to the Plainfield York Jeep Dealership and see Chris Bailey. Tell him “Betty White” sent you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Here at York Chrysler Dodge Jeep Ram of Plainfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Rick Haeick General Manager

Consumer response

From my initial call to Christie to meeting Chris Bailey then Cathy in finance, this was an absolutely positive experience. Chris Bailey is truly amazing as he walked me through test drives, offered many options and bent over backwards to facilitate every part of my purchase of a beautiful 2018 white Jeep Renegade that I lovingly call “Betty White!” If you’re searching for a new or used vehicle, go to the Plainfield York Jeep Dealership and see Chris Bailey. Tell him “Betty White” sent you!!

Rodney was so friendly and helpful when finding our new

Rodney was so friendly and helpful when finding our new truck. We're excited to build our family and explore in our new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Rodney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Rick Haeick General Manager

Rodney and all individuals at the dealership were helpful

Rodney and all individuals at the dealership were helpful and friendly. Their friendliness and energy made the experience as good as it could be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at York Chrysler Dodge Jeep Ram of Plainfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Rodney, and it was a pleasure having you at the dealership. We appreciate your review! Rick Haeick General Manager