Reviews
You have very welcoming staff.
You have very welcoming staff. And the service was very fast and prompt. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brian McNamee Service Manager
They were nice once you finally got someone to call you
They were nice once you finally got someone to call you back. I had to finally leave a message with the manager get someone to call me back.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rick Haeick rhaeick@yorkautomotive.com
Rodney was a awesomely guy to work with!
Rodney was a awesomely guy to work with! He helped me with everything, if I need any information he was there to get it for me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brandon, Thanks for sharing your thoughts about your experience with York Chrysler Dodge Jeep Ram of Plainfield. Rodney and our team appreciate your business and hope to see you again soon! Rick Haeick General Manager
Michael was super easy to get ahold of when I had an
Michael was super easy to get ahold of when I had an issue go south. As a boss he was able to take care of it quickly and help me out a customer
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Mike, Congratulations on your new vehicle! We are so glad that Michael had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Rick Haeick General Manager
I was very pleased with the wonderful customer service
I was very pleased with the wonderful customer service that I received from Rodney, He was very professional and catered to all my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Rick Haeick General Manager
Problem should have been fixed the first time I brought
Problem should have been fixed the first time I brought the car in. But nothing was said to me about not being able to fix it. Even though I said the reason I brought the car in was for the check engine light. Also after the car was fixed I took it to a different place that said I was over charged about $1000.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Brian McNamee Service Manager
I had a wonderful purchase experience at York.
I had a wonderful purchase experience at York. My salesman Rodney Taylor did an great job from the walk around to the delivery. My finance experience was very good and it was a pleasure to meeting the owner. I have found a new dealership to do business at. Thank you! HM Purnell
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Rick Haeick General Manager
Well I saw that the dealership was going through a major
Well I saw that the dealership was going through a major renovation project but was operating in as if it was a normal day. But I asked one of the sales person about checking to see if I was able to qualify to be able to get a car. So I asked a great and hard work n gentleman by the name of Rodney and man everything after that it seems like it was blurr. Man Rodney to over the ball like Magic or Isiah Kevin Nash a true point guard on the USA Dream team. I mean it when I say he set up all his teammates with Hella assists so I could get me a great and wonderful deal for the car he and his team put me in. Man I just wanted to say that I am very grateful and appreciative for the time and effort each and every one of the people who helped me with this accomplishment. So with that said Rodney thank you and all the great people who helped.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Rodney and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Rick Haeick General Manager
I have to say Rodney was a experience to buying a
I have to say Rodney was a experience to buying a vehicle! He is a pleasure to deal with for sure! Josh was a pleasure also and the detail guy as well! I definitely will do business with you all at York!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Debbie, for your feedback on your recent visit to York Chrysler Dodge Jeep Ram of Plainfield. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Rick Haeick General Manager
Everyone was super nice and helpful at the dealership and
Everyone was super nice and helpful at the dealership and Rodney Taylor was great and helped get things going the day before, even after hours he was still working on everything and that is just an amazing person and worker. He helped make sure I got the car I wanted if I wanted it but didn’t push it on me. Super friendly environment and people!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Rick Haeick General Manager