Reviews
They did amazing job.
They did amazing job. They were very friendly and professional. They also got my car in and out in a timely manner.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Employees are super nice and the service is great.
Employees are super nice and the service is great. Would recommend this dealer to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Copied email sent to York Automotive: Hi Rick.
Copied email sent to York Automotive: Hi Rick. I am not sure why you and others from York keep reaching out via email and text messages. I have called all numbers several times regarding my experience at York in Plainfield. I brought my truck in for a recalled tailgate latch that allows the tailgate to drop unexpectedly. My tailgate dropped late last year damaging the tailgate, however my latch was not deemed defective. I was told by a technician that several people have complained about the tailgate dropping on its own, but they do not know what caused it. I asked the service department to file a warranty claim for the tailgate and did not hear anything back other than an email stating that they did the recall check. Unfortunately due to the lack of answering phone calls as well as not following up regarding the tailgate, I will not be able to score anything near a 10 on your dealerrater survey.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Had a fantastic experience with Brian.
Had a fantastic experience with Brian. We were in a rush to get out oil changed during lunch and they got it done in no time during a big rush! We worked with Brian directly on this and couldn't be happier. We will be back!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Plan to use this dealer full time very good service
Plan to use this dealer full time very good service will always use them for all my service needs
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Missed 5 star due to loose oil fill cap/dip stick which
Missed 5 star due to loose oil fill cap/dip stick which caused engine service light.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They had my Jeep for 6 weeks.
They had my Jeep for 6 weeks. I don’t think I need to say anything more
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
York did my husband and I very well with my Durango.
York did my husband and I very well with my Durango. Thank you TJ for taking very good care of us. My Durango can navigate again and my radio is no longer possessed! Thank you so much!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I like York automotive and what they do for me.
I like York automotive and what they do for me. I appreciate them a lot.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They did good work and kept me informed through the whole
They did good work and kept me informed through the whole process. I will definitely use them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
