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York Chrysler Dodge Jeep Ram of Plainfield

(2,332 reviews)
Visit York Chrysler Dodge Jeep Ram of Plainfield
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (844) 385-8842 (844) 385-8842
Used (877) 796-4466 (877) 796-4466
Service (877) 836-9031 (877) 836-9031

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of York Chrysler Dodge Jeep Ram of Plainfield from DealerRater.

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Very friendly people who did a good job.

Very friendly people who did a good job. This vehicle is an ambulance and they were gracious enough to keep it stored inside for over a week as the temperatures fell below freezing and there were temperature sensitive items on the vehicle. It was repaired as quickly as possible and it was a very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was courteous and helpful.

Everyone was courteous and helpful. My service was finished before the time estimate. I was impressed that they inspected my car, gave me a report.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very helpful and always willing to find you the best deal

Very helpful and always willing to find you the best deal possible! 10/10 will go back again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I thought the people were great Bill did a great job not

I thought the people were great Bill did a great job not happy with the advertised prize but with a a trade in scheme not when I’m paying cash I almost walked out on that part should rethink that one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I appreciate the extra mile they went to fix my problem

I appreciate the extra mile they went to fix my problem with the Bluetooth connection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Bill was a pleasure to work with.

Bill was a pleasure to work with. The car buying experience was painless. It is also great to know that great customer service hasn't disappeared.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very friendly staff willing to help and answer questions.

Very friendly staff willing to help and answer questions. Smooth buying process and even smoother ordering.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We are glad to have George and a team dedicated to customer satisfaction! Tony Case - GM

Friendly staff.

Friendly staff. The service was timely and met my expectations in terms the schedule and communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the Feedback. We will strive to exceed your expectations in the future. Thanks again for your kind words! Tony Case - GM

Very poor checkout experience .

Very poor checkout experience . Second time in a row first time they could not find the key fob . This time no paperwork -printer down etc.

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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Switched from Bills Estes to York.

Switched from Bills Estes to York. Was greeted well, Mark with service communicated friendly and effectively. Satisfied with the service and will recommend to friends. Alvin Taylor 2018 Ram 1500

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.