Reviews
Well done.
Well done. Clear communication. They checked the additional items asked for me. Everything was good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
George was very helpful with my purchase.
George was very helpful with my purchase. I came to look at gladiators and he helped me find the right one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words. George is the Captain when it comes to customer service! We are so happy to have him on our team. We will strive to continue the great service throughout your ownership experience! Tony Case - GM
Communication was not the best.
Communication was not the best. Car still had issues when I picked it up and started driving down the street. Gas cap light stays lit all the time now after gas tank was replaced so they have left a leak somewhere when putting it back together. Very disappointed
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
been going there for years but this was the first time
been going there for years but this was the first time since York took over . I enjoy the staff all was friend and very helpful . and Bill Moore was great all of knowledge to help me make the right pick . can't thank him enough.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I will never spend an other penny at any York
I will never spend an other penny at any York establishment and will tell everyone I know not to go there
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Never enough staff and I understand .
Never enough staff and I understand . But when I scheduled an appointment , they called me with a cancellation 13 days before my appointment and I took it. The 0900 time does not work with my night work schedule so I had my daughter drop it off. At 2:30 pm no update on my car. Come to find out if you are not waiting in the building you are no longer an “appointment “ and nobody looked at it . I need it so I picked it up at 4:30 and was made to sign a “refused service”. Hmm really , because I went out of my way for your service. You just didn’t want my money. After this incident , not answering calls for days on end and waiting for 2+ hours on the last 3 quick lubes we will no longer be brining any of our 5 vehicles to a York dealership. I will travel an hour or two away for better customer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re sorry to hear you had a negative experience with us. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. Our goal is for everyone who comes in contact with us to feel valued and respected, so if you could please call me at 317-450-7525, I’d love the opportunity to discuss your concerns further with you. I’m hopeful this will give you a chance to share any part of your story that wasn’t told before as well as offer some resolution on how we can help make things right between us. If there are other ways I can help, please let me know! Tony Case -GM
Great service and people!
Great service and people! We had an enjoyable visit buying my new 2022 Jeep Cherokee!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was fine, but $490 to replace a battery was ridiculous!
Was fine, but $490 to replace a battery was ridiculous! Place will rip u off
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and are sorry to hear about your experience. We strive to provide value as well as competitively low pricing. If you would like to discuss further please call my cell phone 317-450-7525. Tony Case - GM
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I ordered the jeep through this location and have
I ordered the jeep through this location and have returned for service since sept. 2016. On this visit I sat and talked with George the salesman who ordered this jeep for me. The fact that I keep coming back after seven years should say it all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair