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Jeff Wyler Springfield Chrysler Dodge Jeep RAM

(2,149 reviews)
Visit Jeff Wyler Springfield Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (937) 717-3143 (937) 717-3143
Used (937) 717-3138 (937) 717-3138
Service (937) 717-3139 (937) 717-3139

Reviews

(2,149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Springfield Chrysler Dodge Jeep RAM from DealerRater.

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smooth transaction

Very Pleased with Ken Berry and Ken Vannorsdall, We bought our third Camry from Ken Berry, Transaction was smooth and effortless, would recommend him. Alan & Eileen Clark

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Approved for efficiency and quality

Positive experience when we had to take our Toyota Tacoma in for recall repairs. Great communication by Jeff Wyler representatives. We were kept up to date through the entire process. All associates were pleasant and greeted us wherever we were inside the dealership and service bay lobby.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2013 Chevy Traverse

Was impressed with the service how clean and friendly everyone was and the reception room was very comfortable and their promptness in getting the job done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Salesmen are very friendly and service department very .

We have been buying our cars from Terry Smith since 1992. He has never been pushy and seems to know how to approach my husband. He goes the extra mile when we go up for anything. Always treated fairly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Hyundai service

Hyundai service department test drove my Sonata, found and fixed a software issue, test drove again and then charged nothing for the service. Unexpected, but much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good maintenance experience

We always get good, fast and reliable service from Jeff Wyler in Springfield, OH. Vaughn was great. He read through the maintenance records on my vehicle and was able to recommended the service that was needed. He also helped me save some money, which was greatly appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service!

I just completed my fourth buying experience at Jeff Wyler’s. Each time I have received exceptional help from everyone involved throughout the process. Danielle Finch proved just how in tune she is with her customers even before I met her face-to-face by calling and talking to me about a great car that they had available for me. What she didn’t know was that it was the exact car that I had already fallen in love with on their web site! When I went back the next day to complete the paperwork, I got to work with yet another great associate, Mike Davis. He walked me through the entire loan process, explaining my options and answering all my questions. My car buying experience was flawless! The associates were extremely helpful and never made me feel as though I needed to rush through the process. I would highly recommend Jeff Wyler’s Springfield Auto Mall to anyone that is looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service department

As usual, quick, fast and friendly service on our vehicle. The service staff notified us of 2 vehicle recalls and fixed them with no delay. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

- Toyota Experience the Best

Have bought/leased all of my cars from Jeff Wyler Springfield and before. I started in 1994 with Chuck Otstot and have continued with only him. He always knows the product and takes the time to make sure when you drive off the lot you have no questions. Just give him a call, tell him what you want and he will deliver. The rest of the Wyler staff have always been very professional and helpful as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service department is awesome

I have an older Toyota and the service department went beyond the normal standards and delivered exceptional care. They listened, explained and resolved my problem. If I buy another vehicle I will look here first, because of the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.