Reviews
Knowledgable staff
Enjoyed working with Johnny. He knows his products and was very professional in reviewing the details of each car we test drove. Thank you much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hyundai Sonata oil change survey.
Your service department really did exceed my expectations. I always get good service from you but yesterday's was the best by far. Got me in same day I called to schedule. Answered all of my questions. Everyone is affable and friendly. In and out in under an hour. Free coffee (fresh) in the waiting area. It just doesn't get any better than that. Thank you for a great experience. The service advisor who did such a great job is listed on the work order as Ken D. Hillyard. Unfortunately he is not listed on the employee list and so I had to put in someone elses name that I had no contact with. Recommend updating your questionnaire. Otherwise great service. Thanks Ken.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the great review! We really appreciate you taking the time to share your experience. And, yes, we have now updated our site to include Ken...thanks for pointing that out to us!
Always Above and Beyond
I bought my car from the Springfield Jeff Wyler, but I work in Columbus and don't live in Springfield either. It is very difficult for me to get my car to the service department during normal hours. Both Bob Hess and Steve Mougey always go above and beyond to help me get my car in for service, which is greatly appreciated. This last time, my mother took it in for me and they were just as great to her as well. They consistently exceed expectations!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Troy's helpfull attitude.
Troy was very willing to work with me to get my purchase with options I wanted. He also went out of his way to satisfy what I wanted as far as after market added options.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful!
We always deal with Mr. Terry Smith and as always, he's been very helpful and knowledgeable. My son is very happy with his new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love Jeff Wyler
Every service that I have had has been amazing. Bought an awesome car that I'm absolutely in love with. Mike Mingl is an awesome sales rep who did an amazing job. Ask for Mike!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service all around!!
Salesperson Tammie Breslin did awesome job giving me time to think ,no pressure,on my truck decision and extremely helpful and friendly when it came time to buy See Tammie to give you great service on your next vehicle choice. The whole team there treated me well! AJ Jenkins and Bill ? at Toyota side! Along with Lissa in finance Thank you guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome car
Great experience. Professional friendly courteous. Able to get just what I wanted. Treated the way I wish all places I patronize would treat their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"Great"
Working with Andy Richards was an absolute pleasure, He was super friendly, courteous and polite to both my wife and myself, for Andy no request was to small of a challenge for him make us 100% completely satisfied on our new purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great and friendly service
Wonderful people to work with. Friendly and professional! Would use them over and over again. They helped me find the right truck for the right price and we able to help me out with needed features.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
