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Jeff Wyler Springfield Chevrolet

(2,143 reviews)
Visit Jeff Wyler Springfield Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 488-3511 (833) 488-3511
Used (833) 472-9299 (833) 472-9299
Service (937) 906-2071 (937) 906-2071

Reviews

(2,143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Springfield Chevrolet from DealerRater.

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Friendly, fast, and honest service for my New 2019 Chevy...

Friendly, fast, and honest service for my New 2019 Chevy Traverse. The service team did every thing right. I will get all service done at this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good Experience

I was immediately greeted upon arrival, informed of what would be done and how long it would take. They kept me advised of the progress and got me back on the road in a timely manner.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Not a good experience

I do not write reviews often but I had a very poor experience and I am still having troubles 4 months after I bought my truck. I felt the sales team was very dishonest and did everything to sell to me, They promised things that did not happen. When the Truck was washed they brock the antenna, I am still trying to get that replace it has been months of back and forth me driving back to the dealership, appointments setup that got canceled last min with no response or explanation. I do not plan to buy a car there again unless there are some major changes from the experience I had. I do have to say that I am happy with there fiance side that was the only positive experience I had.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Excellent

The employees have been wonderful to work with. My repairs were done and done correctly. They were very courteous and caring and ensured I was kept up to date on how my repairs were coming along. Always happy to answer any questions I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Was told my recall repair would be 1.5 hours- 3.5 hours,...

Was told my recall repair would be 1.5 hours- 3.5 hours, ended up taking 8 hours!! Was told overloaded with work. Terrible service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

excellent

took care of me from start to finish answered all my questions. explained a few questions i had about my service and i was on my way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had a recall item my Silverado. The staff at the...

I had a recall item my Silverado. The staff at the Springfield Jeff Wyler service center were very friendly, efficient, and professional in getting the issue fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top notch

the service department is top notch. They were very courteous..the service advisors made sure the work that was done is the work I requested. Did not try do anything else but what I wanted done..I will definitely be back for my future needs on my Tacoma.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

Good service very fast did not wait very long answers all my questions very professional and nice very helpful great price done business for 15 yeats

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

No inspection done

I used to recommend this dealership for their excellent service department until my last experience. I’ll never go back. They didn’t even to a complete inspection on my car. Wasn’t happy with the manager’s response either. I drove 45 minutes because I trusted this service department, but there is different employee in there now so I’ll be going elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.