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Jeff Wyler Springfield Hyundai

(2,146 reviews)
Visit Jeff Wyler Springfield Hyundai
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 452-7851 (833) 452-7851
Used (833) 357-1151 (833) 357-1151
Service (833) 427-9352 (833) 427-9352

Reviews

(2,146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Springfield Hyundai from DealerRater.

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I brought my Jeep in for its 60K service. There were...

I brought my Jeep in for its 60K service. There were multiple services that were scheduled to be performed and I had initially been told that it may not be done until around 5. It was finished around 2:30. When I started her up it felt like I was driving it off the lot for the first time. They had changed all fluids so I think that had something to do with it. My tires had also been rotated too. Everything felt nice and responsive. It’s all ready for my next big trip!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change and check up.

Great service and polite service guy. I have had my car for about a year and a half and only have under 1400 miles on it. So I only need an oil change once a year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good experience

I am always pleased with the work that is done on my car. The people in service are great and I especially like the prompt service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

You been told this before

I am not going to write some long explaintion let just say that people don't need to be told that. "you were told this before" when they declined service that may have been done somewhere else.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

oil change

Came in for 150k check up and oil change. Brian and Jeff took care of me as always. Since I work remote I normally work from the waiting room while getting serviced. They even offered their lunch room / waiting area to me to work from since its not so darn sunny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and Wyler Care

Dropped my truck off as scheduled and received a call at the scheduled delivery time...the oil change was completed ahead of schedule. I was contacted and was able to get the truck back sooner. Great customer service...exactly the reason I keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick response to issues and questions!

Russ Heaton is the BEST ! Very helpful and answers questions in a timely manner. His experience is very good and he knows what he's doing ! Thank you Russ !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easy,affordable, enjoy able

The service team at Jeff Wyler chevy are top notch. they make the whole hassle of having your car serviced..a none hassle. Friendly staff who are upfront about cost and services they provide.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Horrible!!

Staff was rude and uncaring, dropped off my car only to see them roll the window down in the rain, Spoke to Jeff Hawkin (service Manager) and was advised my appointment at 10:00 was to meet with him not when the car gets serviced. simple oil change should not have taken 6 hours.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

AMAZING!!

Everything went so smooth, everyone was so nice and helpful. It was fast too very clean and welcoming definitely recommend to everyone. They had hot chocolate I appreciate it that most only have coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.