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Jeff Wyler Springfield Hyundai

(2,146 reviews)
Visit Jeff Wyler Springfield Hyundai
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 452-7851 (833) 452-7851
Used (833) 357-1151 (833) 357-1151
Service (833) 427-9352 (833) 427-9352

Reviews

(2,146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Springfield Hyundai from DealerRater.

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100% credit approval

when they say 100 % credit approval, Brian Lannon works hard to make it happen !! an overall friendly, atmosphere! He was determined to get me into a car that day, and he did just that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Routine service maintenance

I got in, got my truck serviced, and got out. All in less than the one hour time frame promised to me by the service rep. The price was reasonable for the service as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent

Called and ordered a tire, they had it next day. Came in and had it installed. It was quick and painless, everyone was great! Will definitely recommend Jeff Wyler Springfield for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service appointment

My visit was very nice. My car was serviced in a reasonable time frame. I was treated very professionally and courteous. It was a good appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Scheduled Oil Change

Came in for an oil change, young man walked me around my car to make sure there were no dents or dings that he needed to annotate. Very professional. When he gave me back my multi car inspection, they showed my brand new tire at the same grade as my original tires, so I think that there might have been some quick overview going instead of measuring the actual tire depths. They did show me that my air filters needed to be replaced, but I already purchased them, so can do that myself. Was happy with my experience overall. I opted for the Wyler care package.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

outrageous

The idea to diagnose an car issue and charging $125 to do so is outrageous, THIS IS NOTHING MORE THAN ROBBERY THERE IS ALSO A CREDIBILITY PROBLEM, THEY DO NOT look out for the customer.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Extended warranty

I like Wyler enough that we’re thinking of buying an suv from them. My wife and I are looking at smaller suvs for after she retires so, being happy with the service department is key to us.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Jeff in the service department is always very helpful. My vehicle was diagnosed and serviced the same day. Price was reasonable and I was confident in their ability to take care of my car.,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

excellant service

During my visit to the dealer to have a minor issue with the middle seat in my Grand Caravan, I also added an oil change to my needs, The service consultant treated me like a valued customer and listened to my issue. The car was serviced and re[aired in a timely manor and I was completely satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

These people go above and beyond!

I came in for my regularly scheduled maintenance, using the great Wyle rCare program for my 2017 Malibu. Everyone is always so courteous and friendly! They took care of my car so quickly, but I am never concerned that anything was missed. I received an email with an overview of the service performed and listing any concerns or items that may need attention afterward, which is such a great idea! No issues, of course, because I use these folks for all of my maintenance to keep my Chevy running at peak performance! If he isn't busy, I always stop by to see Russ Heaton, who sold me my lease. I recommend these people to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.