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Jeff Wyler Springfield Hyundai

(2,146 reviews)
Visit Jeff Wyler Springfield Hyundai
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 452-7851 (833) 452-7851
Used (833) 357-1151 (833) 357-1151
Service (833) 427-9352 (833) 427-9352

Reviews

(2,146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Springfield Hyundai from DealerRater.

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Routine scheduled maintenance

Was due for regularly scheduled mileage-driven service. Service technician informed me of two additional things to be checked based on my miles, so we added them to the list. I was in and out faster than He estimated it would take, and all service performed flawlessly! Signed: another happy customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good

Took my car in on Monday with know appointment look at car made a appointment for Tuesday they found problem fix car had it back by 3:30

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Be very cautious

I would be very leery of a purchase from Jeff Wyler Auto Group. I recently contacted them about a car they had at another location that I had a quote for from the salesman at that location. They said locally that they could not sell it at that price and tried to get me to pay $1600 more than the quote. Then that exact car was on their website (the Jeff Wyler Toyota website includes cars in two different locations) that night for $1300 less than what they tried to sell it to me for that afternoon! When I wrote to them to accept the advertised price, I was told they needed manager approval and it would take the day to get that. If you choose to deal with this group, know your stuff. Have all your pricing research solid so you know exactly what you are paying for. I only give them one star because I have to give them something or this won't post.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service department

On time very pleasant ready for vehicle did not have to wait a long did everything I ask them to do did a good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent

Every time I have been to this dealership it has always been clean, friendly, such a nice place to come! I live closer to another Toyota dealership but would not even think about going there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It took 20 Minutes to sign in.An hour & 30 min. later,done.

A simple oil change took 1 hour and 50 minutes to complete, from the time arrived until I was told it was complete. Very poor SCHEDULING!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Vaughn service/Tim technician great job as always

Always great job/on time /review up coming service due /goes over recalls/ always great job a I live bit farther away but worth it ! Purchased 2 vehicles there family has 2 also do service there for 3 of them other is out of state

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

5000 mile maintenance

I had an appointment at 10:00. I arrived 10 minutes early and was there until 11:35. They said it would take less than an hour. I am not sure what has happened with the service department but I don’t enjoy going there anymore. When Andy and Mr. Tyree was there I enjoyed going, it was like going to your neighborhood mechanic shop. Once the car is out of warranty I will choose another place for oil changes. One hour and forty five minutes is ridiculous!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Treats customers like they matter

I purchased a vehicle and approx. 2 months later it needed a repair. There was an issue regarding the warranty, but after speaking to A.J. the problem was resolved and the repair and cost was taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Reg services

Always easy in and easy out. Helpful clean only thing more you could ask for is a free car. Will be back to buy if the free does not happen,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.