Reviews
Justyn Cruz was an amazing sales representative!
Justyn Cruz was an amazing sales representative! He was knowledgeable, helpful, and patient. He took the time to understand what I was looking for and helped me find the perfect car. I would highly recommend Justyn to anyone looking to buy a car
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a brand new 1500 from Arrigo and I'm very happy
Bought a brand new 1500 from Arrigo and I'm very happy with my service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased a certified pre-owned grand wagoneer obsidian
Purchased a certified pre-owned grand wagoneer obsidian after trading in my Grand Cherokee summit reserve L. Realized that the vehicle has terrible swirls and scratches all through the paint when I get home and the next day my real issues began. The rear lift gate hands-free opener didn't work, when leaving to take my son to school, the defroster turned on by itself and fogged the windshield completely. I attempted to turn on the windshield wipers since I couldn't see anything and I was in traffic, windshield wipers would not turn on. I was completely blind and stuck in traffic. I needed to turn on my hazard lights and stop traffic so I could wipe the windshield off to be able to pull over and turn the defrost on high heat while using the windshield sprayer until I could see between the drops enough to be able to drive. As I was driving, I attempted to use the automatic cruise control and lane keep assist. Neither worked even though they were turned on in the settings. As I continued to drive, the tire pressure monitor system showed all 4 tires suddenly 10 psi lower than what they had previously shown, then the psi went up to 35, then 32, then the numbers kept changing without any rhyme or reason. I have owned this car for less than 24 hours and it is totally unacceptable that a car could be sold in this condition with this host of faults. If these issues are not remedied, I will be returning the vehicle as soon as possible.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Just bought my second vehicle from arrigo.
Just bought my second vehicle from arrigo. Everything went well. I was a little upset that they hadn't told me the vehicle I was buying had been involved in a crash
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I've always had a great experience at Arrigo West Palm
I've always had a great experience at Arrigo West Palm Beach, both sales and service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jimmy Noel is an asset to your company.
Jimmy Noel is an asset to your company. He made the buying experience easy. As far as everything else it was a nightmare. Arrigo did oil change, the oil filter was leaking. almost a catastrophic event. when the car went back to service to repair they did not change the oil again as promised. they simply put a new filter on and topped off the oil with the oil I had with me while returning the car. They then put to much oil in which resulted in Arrigo having to vacuum some out. wasted almost an entire Saturday not to mention my entire driveway has oil on it now.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excelente dealer explico todo claro sobre la compra del
Excelente dealer explico todo claro sobre la compra del carro y los beneficios fueron comunicativos
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with someone I trust like Shayne who has
Working with someone I trust like Shayne who has demonstrate that he is looking out for my interests is what matters to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service advisor was exceptional.
My service advisor was exceptional. He had my car ready 15 min sooner than promised. He also got my car from the lot and parked it at the cashier office for me so I didn't have to go look for it. Very happy with the service here.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went for express oil change.
I went for express oil change. They were quite busy but still managed to get done in a reasonable amount of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
