Reviews
The level of communication is great.
The level of communication is great. Everything is good so far. Thank you for the videos, they helped me understand what needed to be done. Have a great day.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I appreciated all the help I received.
I appreciated all the help I received. The problems were found and fixed. I want to thank Jaylen for being outstanding!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a pleasure to work with Larry Lowenthal.
It was a pleasure to work with Larry Lowenthal. Very friendly, very knowledgeable , ….he made the experience pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My service was very good fast and not expensive I didn’t
My service was very good fast and not expensive I didn’t wait for a long time for the service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The oil express (7AM) change is the worst, service
The oil express (7AM) change is the worst, service manager needs to be more proactive on why customers are waiting an 1 hour 45minute.I had a 7 o’clock appointment which I made buy phone. Here is an idea have 2men doing oil changes not 1 man trying to cover booth lanes is not very efficient. What is even worse is the poor customer who has to wait. It’s just as easy to buy my own oil bring it to my mechanic for 1/3 the cost. Did not wash my. Truck washed—> no. With my management skills I could have you up and running efficiently. Here is the killer the coupon I had did not include my truck cause of special blend oil. Ripoff Get it right
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Rated this place -10!
Rated this place -10! Regret buying a brand new truck RAM 1500. Truck is having transmission issues and yet the advisor Rudy Hernandez wants me to pay a rental to leave my truck at the dealer. This place is a joke! DO NOT BUY A CAR AT ARRIGO SAWGRASS
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service.
Great service. Thank you. Why fifteen words? I think that sums it up. Thank you
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service from Sam when I brought in my jeep in for
Great service from Sam when I brought in my jeep in for oil/filter and tire rotation.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone from the receptionist to the financial person
Everyone from the receptionist to the financial person all very professional and helpful they. with out any hesitation answer all questions
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Where do I start I made an appointment for the service
Where do I start I made an appointment for the service department with Mr. Floyd at 8 am due to possible transmission or rear differential issue I dropped off my truck with the expectation that I would get a diagnostic after 4 hours I called to get an update nothing was done with my truck I was informed after the fact that my truck would have to stay for 3 to 5 days and that a transmission mechanic had to do the diagnostic I was not informed of this by Mr Floyd when I dropped the truck off I also wasn't offered a loaner or rental since my truck would have to stay I did not leave my truck I asked why my truck wasn't looked at and I was told no transmission mechanic was available I have always brought my trucks to arrigo for years this was a sad day first time service has failed I was not happy.
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- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Reviews Arrigo CDJR Sawgrass Jun 13, 2025 Jesus Rodriguez Verified Customer Where do I start I made an appointment for the service department with Mr. Floyd at 8 am due to possible transmission or rear differential issue I dropped off my truck with the expectation that I would get a diagnostic after 4 hours I called to get an update nothing was done with my truck I was informed after the fact that my truck would have to stay for 3 to 5 days and that a transmission mechanic had to do the diagnostic I was not informed of this by Mr Floyd when I dropped the truck off I also wasn't offered a loaner or rental since my truck would have to stay I did not leave my truck I asked why my truck wasn't looked at and I was told no transmission mechanic was available I have always brought my trucks to arrigo for years this was a sad day first time service has failed I was not happy.