Arrigo Dodge Chrysler Jeep Ram Sawgrass

Bob, my service advisor is extremely knowledgeable and communicates very well. He keeps me informed throughout the entire duration of the vehicle being in his care. Good communication skills and honesty are very important characteristics and Bob has proven worthy of both. Should there be anything abnormal or out of the ordinary, Bob reaches out and informs me right away with his professional/expert recommendations which is commendable. Kudos to Bob for always doing the right thing simply because it’s the right thing to do!!!

Arrigo Sawgrass was a complete waste of time. After filling out an inquiry online, I got spammed with nonstop calls and texts. I finally went in, only to be met by a salesman who looked like he just rolled out of bed. I asked for a lease offer, and instead of giving me numbers, they tried to pressure me into taking a car that day. The manager came out yelling, refused to give a price, and told me to leave if I wanted to “shop around.” Completely unprofessional. Avoid this place.

We had the most horrible experience with this dealership when our old lease was coming due and getting a new lease BACK IN February . Initially we were told that the old lease was going to be taken care of and they were going to a buy out and use it a trade in …. THREE MONTHS later pass MAY and I’m getting call from Chrysler capital because no one knew the whereabouts of the old lease !! What ?! Like it was in ARRIGO’s possession and they didn’t pay for it or nothing . We had debt collectors from Chrysler Capital contact us because the old lease was still running . And then now it’s June we get letter saying we owe money for when the lease “as a turned in lease”?! And now they are charging us extra fees . The dealership convinced us that everything was taken care of but now we are dealing with a headache ! We felt used , and just because they wanted to make a quick deal and not help us at all. We try to contact the GM Andrew Vislosky. Never received a call back or anything it’s been 4 months of trying to resolve this .

Arrigo CDJR Sawgrass has a nice and clean atmosphere. Tina Salazar professional, patient and courteous

Good service and excellent treatment, the seller was very kind and looked for the car I wanted.

Jaylen helped get my truck back on the road in no time. He also coordinated a trip to the dealership and detailed my truck 10 out of 10 experience would recommend working with him and the service center again.

La atención , el trato y el servicio fueron excelentes. Antony es una excelente persona. Estoy muy contento con el mantenimiento a mi carro

Friendly staff very helpful but there needs to be better communication when you have your vehicle in the shop for several days

The service was quick and the service advisor Tiffany Salazar was very helpful. Thank you

Service is usually great. I didn't like the fact that I had to be without a vehicle for 4 days just tonrun a diagnostic. Maybe they should just runn appointments in a different manner for tech related issues. Tell customers th3 day the vehicle will be inspected and bring it on such day to reduce the waiting time.