LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Excellent service from Dean Decker. Dean helped take care of my needs. Very prompt and attentive. Worked very hard to get a solution. I would recommend the service department to all friends and neighbors.

I give this dealership a 5 star Rating. Because the sales reps go above and beyond to get you the best deals Possible. Best around hands down.

I leased a new grand cherokee at shuman motors. I had a great experience. The sales person was very helpful, listened, and was able to provide a solution.

Vehicle was brought in for a recall notice. Promptly taken care of by service advisor, Tim Ferrin. Short wait, very pleased with customer service and greeting.

I always have a great experience at Schuman in regards to everything from Sales to Service. I come on my lunch hour to have my service completed and they are able to have me completed within the hour. Everyone is very friendly and I would highly recommend this dealership!!

I had an appointment for an oil change at 2pm, but came in an hour early to drop the car off. Even though the service department was busy, they were able to service my car and have me in and out before my appointment time of 2pm. Kyle Kauffman was the service attendant and he provided excellent customer service.

I have been looking for a new car for months. Luckily I had a spare vehicle that I could drive until I found what I wanted. I went to many dealerships that were typical. They wanted to tell me what I should get, what's the "best fit for me", why I should get it and add things on I didn't need or want. Then I went to Schuman's and met Kurt. There was no pressure to get me into a vehicle. He wanted to know what I wanted, not he was selling that day. That was refreshing! He went out of his way to helped me find my car that I am extremely happy with!

From vehicle selection to financing options, everyone we dealt with at Shuman was friendly, helpful, and responsive. Since my first introduction to sales consultant Amy Luoma a year before my lease vehicle was due for turn-in, she diligently followed up with me and provided us with any information we requested, without being "pushy." As the date approached to turn in and replace my vehicle, the entire team at Shuman pitched in to help us evaluate our choices and make our final decisions. We look forward to a long-term relationship with Shuman, and gladly recommend them for Sales and Service (which we have also been very pleased with for the past several years).

Contacted dealer by email.I looked at numerous cars & numerous dealers.Didnt have time to look at cars in person.Most internet shoppers are not taken seriously in my opinion.I found the process very frustrating until I was contacted by Garret. Professional,answered all my questions quickly & not pushy.It took approximately 18 days to decide on a purchase.Garret was there for any concerns or questions.I would recommend Shuman Motors to anyone looking for a new vehicle.Ask for Garret.

I worked with Nick Dalsasso. this time. Had nothing but an excellent experience with him. Would highly recommend to anybody. My goal was to establish a relationship with him after our previous sales rep Jeremy was promoted.to a management position and we wanted someone with similar personality and " sales style". Nick was easy to talk to, listed to our needs, and most importantly, was not aggressive in his sales approach. He responded to our inquiry within minutes, delivered everything on time. Very personable and he does have our next business.