Reviews
Easy and smooth process.
Amy took great care of everything for me. Great customer service, I appreciated having my new vehicle delivered as well, driver Ed was great. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear this! Amy will be happy to know that she was very helpful in your car buying experience. Please let us know how we can help again in the future, and enjoy your new car!
Excellent customer service
I believe Nick and the dealership went out of their way to get a vehicle that I was happy with. Very pleased with the whole process!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! Nick and the rest of our staff enjoyed working with you and congratulations on your new vehicle! Please feel free to contact us with any further questions or concerns and we will be happy to help! We can't wait to work with you again when the time comes!
Service
Kurt assisted me in getting a automatic car starter installed. As always, helpful and professional. I will continue to do my service here. Thank you for your help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Laura, thank you for giving us positive feedback about Kurt, we're glad he helped you out. Your satisfaction is very important to us! Thank you for your business and taking the time to leave a review.
Excellent service
Mike Weinstein & Tyler took very good care of us. There was a safety recall on the steering wheel wiring on our 2012 Dodge Journey which was repaired within an hour of my appointment. Very fast & courteous service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for choosing Shuman Chrysler Dodge Jeep Ram to service your Dodge. We strive to make every visit to our service department as quick and efficient as possible. If we can help you further in any way, please let us know!
8 passanger Pacifica
Tim was so great finding us an eight passenger Pacifica. He was able to show us everything we were looking for except the 8th seat from their stock and did a great job showing us online how the 8th seat would look and function in the van. He also took the time to show us some options for us to consider for our second car down the road when we are ready to replace that car as well,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Erin, It's good to know that Tim treated you with the professionalism and courtesy that you deserve. We're glad that he was able to answer your questions and show you the features of the van that were important to you. Thank you for the great review, and congratulations on your new Pacifica!
Super
Satisfaction is the name of the game at Shuman Chrysler Jeep in Walled Lake. Friendly sales people makes for happy customers. Give this dealer a try!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that you had such a satisfying experience at our dealership! Thank you for the kind words and the great review.
Quick & Easy!
Told them exactly what I was looking for and they went to great lengths (Ohio) to find the car that I wanted! I will always lease from Shuman. Mike Yezak was great about showing me how everything works on the vehicle and made the whole process a breeze.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review Meg! We're glad that Mike could find the exact car that you were looking for. Congratulations and we will see you next time!
Another awesome experience!!
Anyone in need of a new chrysler/dodge/jeep vehicle should seek out Tim Dalsasso. This is the second time we've worked with him and his service and flexibility is phenomenal. Both times, i priced out multiple options with multiple dealers, Tim at Shuman had the best deal. Will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear that you had yet another great experience at our dealership. It's great that Tim was able to work with you and find you the best deal possible. Thank you for your great review, and we look forward to working with you again!
2017 Ram Big Horn Edition Hits the Sweet Spot!
Our salesperson Amy Luoma provided a wonderful experience leasing our new 2017 Ram. Top to bottom our experience was seamless and hassle free. Thank you Shuman Chrysler Dodge Jeep Ram.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that Amy took such great care of you! That level of customer service is what we're all about. Thank you for your great review, and congratulations on your new truck!
Lease of new 2018 Jeep Compass
The main reasons why I chose this dealership and the dealer are due to their excellent service and transparent pricing. I test drove and received pricing for comparable vehicles in other dealerships and this one was the best in my comparisons.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's what we like to hear, Dragoslav! It's good to know that our team could get you a great deal. Thank you for your excellent review, and congratulations on your new Jeep!