Reviews
Great salesperson who went the extra mile
John really went to work for us to get the best lease price and package. He was extremely patient and helpful even staying way past close to work with us
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your kind words and excellent feedback! We're glad John was able to help you into a great new car. Congratulations, and please come see us again!
speedodometer problem
Mike looked over the car and fixed what had to be fixed and explained what he was doing. I didn't have to wait. He took the time to explain things as this is a new car for me and I have alot to learn. Thanks Mike
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Mike was able to help you out! It's important to us that our guests are totally at ease in their vehicles. If you ever have any questions, never hesitate to contact us!
Great service
I just wanted to let you how great the customer service was. I would highly recommend Shuman Chrysler to anyone looking for a dealership. Mike Yezak did a wonderful job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We are proud to hear that you had such a pleasant visit. Please don't hesitate to call if we can assist with anything else!
Jeep wrangler service
I went in to the shuman dealership to service the alignment on my jeep wrangler and the service was quick, efficient and fairly priced. Would definitely recommend the dealership for anyone needing there vehicle serviced or for buying a new or used car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! Our goal is to offer that kind of fantastic customer service in every department. Have a wonderful day!
Wrangler JL
I had a great experience working with Mike. He was extremely helpful and attentive. I couldn’t be any happier with my new Jeep Wrangler.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5-star review, we're glad to hear you had a wonderful visit! Enjoy your new Wrangler, and let us know if you need anything!
RAM 1500
I am completely satisfied with my new RAM truck, my experience over the years with Shuman Motors has always been outstanding and this latest experience is no exception. Allen Myers my sales person listened and helped me select the vehicle I wanted, always patient and friendly with excellent knowledge of the vehicle,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First off, thank you for your years of business with us! It's great to hear that you've had nothing but outstanding service from our team. Glad to hear that this visit was no exception. Thank you for your excellent review, and congratulations on your new truck! We look forward to working with you for years to come!
Very nice deal for new lease with PACIFICA
I had a lease for Pacifica at Shuman Chrysler. It was nice experience to have a new mini van with John Xia. Thank you, John.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that John took such great care of you! That level of customer service is what we strive for. Thank you for your stellar review, and enjoy your new Pacifica!
superb customer service!
From start to finish I had excellent service I would highly recommend this dealership to everyone friendly fair and no pressure.Thank you Amy Luoma for my beautiful new Jeep ?|||||||?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review, Michelle! Helping you find a perfect Jeep was our pleasure. If you need anything more in the future, please let us know!
Garret is amazing!
After visiting several dealerships in the metro Detroit area, I knew Shuman was the right choice the moment I met their wonderful salesman Garret. He was so efficient in helping me find the right vehicle to suit my lifestyle while staying within my budget. I ended up leasing a Jeep Compass which he offered at an unbeatable price. Garret was also very polite and even took the time to follow up with me weeks after getting my car to ensure I was fully satisfied with my selection. Overall this is an awesome dealership for anyone in the market for a Chrysler vehicle in the area and Garret is an exceptional member of the Shuman team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're glad Garret was able to provide you with such great customer service. If you need any help with your new Compass, or anything else, please give us a call!
Excellent service and customer care
I had great experience to exchange my car and get a new Chrysler Psifica, my sale agent Mr. Gary Cooper took care of everything for me. Trad in lease and financial department was great. They gave me all information that I needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that Gary took such great care of you and got you all the information you needed! Thank you for your excellent review, and congratulations on your new Pacifica. Enjoy!