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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

(6,341 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00am
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00am
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 863-2998 (855) 863-2998
Used (866) 418-2006 (866) 418-2006
Service (888) 877-9816 (888) 877-9816

Reviews

(6,341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick, easy, fair

Tim was pleasant to deal with. He was able to get me out of a lease with another brand for a reasonable price considering the amount I was rolling over. The entire process was handled quickly and I will contact him again for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We're glad Tim was a pleasure to work with, thank you for letting us know! We hope that you're loving your new ride, we'll see you again next time!

Great Dealership!

Ask for Ross, he made the process of getting a new vehicle easy and quick. There was no hassle and no wasted time. Got exactly what I wanted at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for choosing us to get you into your new vehicle! We appreciate the kind words and recommendations of Ross as well!

in and out

I came in for recall service on my 2017 Chrysler Pacifica. Mike Weinstein was cordial and gracious in dealing with me. The work was done while I waited, and I didn't have to wait very long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Our goal is to get you back on the road as soon as possible! We're glad your experience was a great one. Thanks for stopping by, Mike.

Great experience

Found a card I got from Jordan awhile back. Bought a wrangler from him. Figured I was his first sale I might as well write something. He’s great for being so young and new to the business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Rob, it's great to know that you were well taken care of by Jordan! Thank you for doing business with us and we look forward to seeing you again soon.

Kaz gets his Jeep

It comes down to people, and Shuman has great people easy to talk to answer e mails promptly service dept great a great experience ... snappy guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Biff, thank you for being our customer. It's great to hear that you were well taken care of! Please let us know if there is anything we can do to further assist you. Have a great day!

It was a pleasure dealing with Mike Yezak

Mike was very detailed and right on time he made the whole experience a pleasure . He explained how my new Cherokee worked and went over all its features .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Joel, it's great to know that you were well taken care of by Mike! Thank you for doing business with us and we look forward to seeing you again soon.

Mike Yezak

Mike Yezak, we called him first and we told him what we are looking for, how much we wanna to put down and what kind of payment we are looking at monthly. He check to see what they had and called us back, went over everything and the deal was set. We came there and he went over everything and was very professional. Me and my daughter has a lease and we will be coming to Mike Yezak to turn them in and release with this dealership. Pesavento Family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that you were well taken care of by Mike! Thank you for doing business with us and for taking time to leave a review. We look forward to opportunities where we can further assist you in your needs!

Wonderful Help

He was helpful, knowledgeable, and persistent - in a good way. He got everything we needed done in a timely manner and to our specific requests. Would definitely recommend working with him and would again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for this review! We greatly appreciate your compliments, and we are so glad that you had such a pleasant experience. Call us if you need our help again, and have a wonderful day!

Last Minute Lease

I was transferring from Chicago to Detroit suburbs with last minute notice. The lease was done in a day and the car was sitting in my driveway when I got there. Incredible experience, highly recommend Mike to anyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review, this is a great example of the kind of customer service we're aiming to provide every day! It is our pleasure to make sure our people get what they want, when they need it. Call us up again if you need anything down the road!

As stated

We worked a deal on a vehicle out of state through emails and pictures. The vehicle was as stated. They stayed true to their word for the trade, and paperwork was handled very efficiently so we were able to get back on the road quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review, Brandi! We're glad you are satisfied with the way we worked things out, it is our belief that honesty is the best policy. If you ever need anything else, please let us know!