LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Mike went beyond expectation in arranging the necessary service while avoiding any inconvenience on my part by also arranging for a rental vehicle while mine was in service. Timely completion of work.

Steve smith and Jordan rocked it and made it happen! They’re the mans! If y’all ever need anything go to them! I’m bringing my co worker come August to them!

I had an oil change/maintenance scheduled for my Grand Cherokee- the Service Advisor Mike Weinstein was very courteous and had the service performed on time with no issues. Will easily go back again !!!!

Mike Weinstein was very professional and provided the required service and recall info. Service was performed as promised. Only issue was that the oil change windshield sticker that was applied had incorrect next service millage detailed. The next change mileage was about 20K less than the actual mileage on the car. Other than that it was an excellent visit.

Great service, took my car in last minute for an emergency because of an alternator failure recall. Mike Weinstein was very helpful. Tyler was very friendly as well.

Ross was very helpful and great to deal with. I felt like I was in good hands and I trusted his advice. He gave me plenty of options to consider, too.

My salesperson, Amy was so helpful and professional. She was easy to communicate with and quick to respond. She worked very hard to get me the car I wanted within my price range. The process at the dealership was so fast and simple. I didn't find myself waiting around to sign papers like I have in the past. I will definitely be using Amy at Shuman for my next car!

Earle made the used car shopping experience a pleasure, which I never thought I'd say. He was professional, knowledgeable, helpful and friendly. He had the vehicle I was looking for, and went out of his way to make certain that the vehicle I selected went out the door with more than just a fair price, but he also added key replacement services to meet my future needs. All the Shuman staff including the manager and the financial representative made the experience great.

I had an electrical problem with my Van and the service team did a great job with diagnosing my problem. I am totally satisfied with their report, which was honest and thorough. They kept me informed as they were proceeding. Very Happy

Our salesperson worked hard to get us the deal we wanted. She didn't give up and made herself very accessible. Great experience, I would like to see the dealer improve their employee retention. We will be leasing a new vehicle at least every 2 years and it would be great if we can deal with the same salesperson especially when you find a good one like Amy Luoma. She was very knowledgeable of the products and process.